DENVER, September 25, 2000 — Qwest Communications International Inc. (NYSE: Q), the broadband Internet communications company, announced that Qwest Cyber.Solutions LLC (QCS), the largest enterprise Application Service Provider (ASP), has been awarded, a 5 year contract worth $18 million from Redback Networks Inc. (Nasdaq:RBAK), a leading provider of advanced networking solutions. The Redback contract win signifies a major milestone for both QCS and the ASP industry, as it represents the largest enterprise ASP contract to date.
As a successful and growing company in the aggressive Internet infrastructure market, Redback developed a plan that would create added competitive advantage for the company. By using QCS' ASP solution to connect and streamline their internal and external enterprise resource planning, customer relationship management and manufacturing operations, Redback will be empowered to focus on driving revenues and creating more satisfied customers.
"At Redback, our aggressive schedule for turning out product requires us to have a system that keeps pace with our high customer demand. So we chose QCS to provide our IT application infrastructure because of their ability to respond quickly and enable us to refocus on the business of satisfying our customers," said Vivek Ragavan, CEO and president of Redback. “With today’s market becoming increasingly competitive, we appreciate the value brought by QCS' ASP services that will allow us to further accelerate our business."
The complex integrated ASP solution brings together Oracle's ERP applications and Siebel System's CRM applications with additional applications to create a truly integrated solution that will ensure the availability and movement of business critical data from Redback's sales ordering, manufacturing and delivery cycle all the way through to customer care. QCS will provide Redback with its Ultimate Freedomä product, which includes the entire package of ASP services ranging from software to hosting, and ongoing management for this integrated solution. Additionally, QCS will host and manage four of Redback's already existing applications that will connect to the Oracle applications.
"Redback is moving at breakneck speed and needs to be confident that their system will not slow them down," said John Charters, president and CEO of Qwest Cyber.Solutions. "By combining multiple, best of breed applications in a fully hosted and managed environment, our manufacturing ASP solution will deliver the performance, scalability and efficiency that will keep Redback tracking for future successes."
The contract includes implementation services. KPMG Consulting will perform the implementation of the applications and QCS will provide the ongoing ASP services. The applications will be hosted in Qwest's CyberCentersTM and remotely managed by QCS experienced professionals. With QCS SentryTM, the company's reliable delivery of world-class applications and maximum system availability with dependable information and analysis designed to improve the end user experience of critical business systems, Redback will be assured of an optimal performing application solution.
About Qwest Cyber.Solutions
Qwest Cyber.Solutions (QCS) is the industry's largest enterprise applications service provider (ASP) delivering scalable and reliable business critical software solutions through remote management and hosting of Enterprise Resource Planning (ERP), Customer Relationship Management (CRM) and Business-to-Business (B2B) E-Commerce applications. A joint venture between Qwest Communications International Inc. (NYSE: Q) and KPMG Consulting, QCS leverages Qwest's state-of-the-art Internet protocol broadband network and CyberCenters as well as KPMG's consulting and software integration expertise. QCS' software applications portfolio includes Ariba, Captura, Oracle, PeopleSoft, SAP, Siebel, and others. For more information, see the QCS Web site at www.qwestcybersolutions.com.
Qwest is a registered trademark, and Qwest Cyber.Solutions is a trademark, of Qwest Communications International Inc. Other product and company names mentioned herein are trademarks of their respective owners.
This release may contain forward-looking statements that involve risks and uncertainties. These statements may differ materially from actual future events or results. Readers are referred to the documents filed by Qwest and U S WEST, Inc. with the Securities and Exchange Commission, specifically the most recent reports which identify important risk factors that could cause actual results to differ from those contained in the forward-looking statements, including potential fluctuations in quarterly results, dependence on new product development, rapid technological and market change, failure to maintain rights of way, financial risk management and future growth subject to risks, adverse changes in the regulatory or legislative environment, and failure to achieve the synergies and financial results expected from the acquisition of U S WEST. This release may include analysts' estimates and other information prepared by third parties, for which Qwest assumes no responsibility. Neither Qwest nor Qwest Cyber.Solutions undertakes any obligation to review or confirm analysts' expectations or estimates or to release publicly any revisions to any forward-looking statements to reflect events or circumstances after the date hereof or to reflect the occurrence of unanticipated events. This release may include analysts' estimates and other information prepared by third parties, for which Qwest assumes no responsibility. Qwest undertakes no obligation to review or confirm analysts' expectations or estimates or to release publicly any revisions to any forward-looking statements to reflect events or circumstances after the date hereof or to reflect the occurrence of unanticipated events.
The Qwest logo is a registered trademark of, and CyberCenter is a service mark of, Qwest Communications International Inc. in the U.S. and certain other countries.
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