Qwest's OneFlex VoIP Service Receives Industry Accolades

DENVER, November 5, 2004 ? Qwest Communications International Inc. (NYSE:Q) today announced that two leading industry analyst firms, Current Analysis and IDC, and Internet Telephony Magazine have lauded Qwest?s OneFlex? voice over Internet protocol (VoIP) service as a leading solution for business customers.

In September 2004, IDC placed Qwest in the leadership quadrant for its report titled U.S. Hosted IP Voice Services 2004-2008 Forecast: VoIP Invades the Enterprise (IDC #31825). The report states that "Carriers that appear in this section of the grid should be considered top contenders for market leadership in terms of revenue and market reach."

Current Analysis, in an October 13, 2004 report entitled, ?Qwest Taps Integrated Access and Centrex to Add More Flavors Its OneFlex VoIP Service,? said that its perspective on Qwest?s service was positive because ?Qwest?s addition of OneFlex Integrated Access and IP Centrex Prime rounds out Qwest?s VoIP portfolio, which now includes Hosted VoIP, IP Telephony (managed IP-PBX) and IP Centrex.?

Also in October, Internet Telephony Magazine honored Qwest with the VoIP Service Provider Award, recognizing Qwest?s contributions as an industry-leading VoIP provider.

We?re thrilled to have so much industry attention for our VoIP solutions,? said Cliff Holtz, executive vice president, business markets group for Qwest. ?We have proven expertise in delivering VoIP services for several years and now, with our broad range of solutions, there is a Qwest VoIP service perfect for almost any business customer ? from a small business to a multi-national enterprise.?

Qwest offers a range of VoIP solutions including:

  • OneFlex Integrated Access ? Enables business customers to bundle their voice and data services over one high-bandwidth Internet connection. When no one is making a call, all of the bandwidth is automatically available for their business data needs, such as e-mail and other data applications.
  • OneFlex Hosted VoIP - A reliable, network-based solution that leverages Qwest?s national IP network and allows customers to tailor their services to meet their business needs. By using a Web interface, customers can simply ?point-and-click? for features. Because Qwest OneFlex is a network-based solution, customers can concentrate on managing their own businesses without managing complex telecom equipment or multiple providers.
  • IP Centrex Prime - An IP-enabled interface allowing enterprise business customers with traditional Centrex services to migrate from their existing PBX connections to a robust VoIP solution while retaining the call quality and reliability of a PBX. Customers benefit from new IP-based flexibility while retaining the simplified telecom management of Centrex.

About Qwest

Qwest Communications International Inc. (NYSE: Q) is a leading provider of voice, video and data services. With more than 40,000 employees, Qwest is committed to the ?Spirit of Service? and providing world-class services that exceed customers? expectations for quality, value and reliability. For more information, please visit the Qwest Web site at www.qwest.com.

Forward Looking Statement Note

This release may contain projections and other forward-looking statements that involve risks and uncertainties. These statements may differ materially from actual future events or results. Readers are referred to the documents filed by us with the Securities and Exchange Commission, specifically the most recent reports which identify important risk factors that could cause actual results to differ from those contained in the forward-looking statements, including but not limited to: access line losses due to increased competition, including from technology substitution of our access lines with wireless and cable alternatives; our substantial indebtedness, and our inability to complete any efforts to de-lever our balance sheet through asset sales or other transactions; any adverse outcome of the SEC's current investigation into our accounting policies, practices and procedures and certain transactions; any adverse outcome of the current investigation by the U.S. Attorney's office in Denver into certain matters relating to us; adverse results of increased review and scrutiny by Congress, regulatory authorities, media and others (including any internal analyses) of financial reporting issues and practices or otherwise; rapid and significant changes in technology and markets; any adverse developments in commercial disputes or legal proceedings, including any adverse outcome of current or future legal proceedings related to matters that are the subject of governmental investigations, and, to the extent not covered by insurance, if any, our inability to satisfy any resulting obligations from funds available to us, if any; potential fluctuations in quarterly results; volatility of our stock price; intense competition in the markets in which we compete including the likelihood of certain of our competitors emerging from bankruptcy court protection or otherwise reorganizing their capital structure and competing effectively against us; changes in demand for our products and services; acceleration of the deployment of advanced new services, such as broadband data, wireless and video services, which could require substantial expenditure of financial and other resources in excess of contemplated levels; higher than anticipated employee levels, capital expenditures and operating expenses; adverse changes in the regulatory or legislative environment affecting our business; and changes in the outcome of future events from the assumed outcome included in our significant accounting policies.

The information contained in this release is a statement of Qwest's present intention, belief or expectation and is based upon, among other things, the existing regulatory environment, industry conditions, market conditions and prices, the economy in general and Qwest's assumptions. Qwest may change its intention, belief or expectation, at any time and without notice, based upon any changes in such factors, in Qwest's assumptions or otherwise. The cautionary statements contained or referred to in this release should be considered in connection with any subsequent written or oral forward-looking statements that Qwest or persons acting on its behalf may issue. This release may include analysts' estimates and other information prepared by third parties for which Qwest assumes no responsibility.

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