Qwest Offering Voice, Data and Internet Protocol Networking Services to Businesses in 12 Western States for the First Time

DENVER, November 3, 2003 ? Starting today, hundreds of thousands of mid-market companies, large businesses and government agencies in 12 western states can take advantage of the voice, data and Internet protocol (IP) services that Qwest Communications International Inc. (NYSE: Q) offers already to businesses across the U.S. As a result of the company?s recent financial restatement, Qwest?s advanced business-class services such as long-distance voice services, dedicated Internet access (DIA), virtual network services, IP, frame relay and asynchronous transfer mode (ATM) are now available to most businesses in the country.

Business customers have voted Qwest the best in delivering several critical voice and data services in a recent America?s Network Enterprise User Survey. According to the survey conducted by a leading telecommunications trade publication, Qwest was top-rated in five product categories?more than any other service provider in the study. These results emphasize why Qwest has business relationships with virtually all of the Fortune 500.

?All of our business customers now have the opportunity to use Qwest?s entire set of communications services and realize greater savings and performance,? said Cliff Holtz, executive vice president, Qwest business markets group. ?Our customers in the west can receive an end-to-end communications solution with one point of contact, and with the Qwest Spirit of Service promise. We intend to go after this business aggressively as we believe the total business long-distance market opportunity in our 14-state region is greater than $6 billion.?

Qwest has been highly successful in providing long-distance services to residential customers and small businesses where it has received approval to do so. Now, by offering long-distance voice, data and IP to larger businesses and government agencies, Qwest expects to further enhance its success in Colorado, Idaho, Iowa, Minnesota, Nebraska, New Mexico, North Dakota, Oregon, South Dakota, Utah, Washington and Wyoming.

In Montana, businesses may benefit from Qwest data, IP and private line offerings, and resold switched voice long-distance services. The company expects to offer switched long-distance voice services over Qwest-owned facilities there later this month. Qwest expects to begin offering its complete product offerings to businesses in Arizona by the end of the year.

As evidence of its success, the company is currently serving hundreds of IP customers on the Qwest network in these states. Many of these customers that have worked with Qwest for other services plan on expanding their agreements. For example, Regal Plastics ? a Littleton, Colo.-based distributor of plastic, sheet, rod, tube film, and sign and graphics products, intends to use Qwest for all its voice and data needs.

?We have used several data and voice providers over the last few years and we expect the transition to Qwest to be far superior and easier than any of the others,? said Al Stoltz, president and CEO, Regal Plastics. ?Now that we can consolidate all of our services with Qwest, I feel as though we will be with the premier carrier of voice and data.?

?This is an important milestone for Qwest and the industry," according to Brian Washburn, senior analyst at Current Analysis. "With this approval, Qwest will be uniquely positioned in the industry to take advantage of its symbiotic local/long-haul relationship and provide its local and national customers with an integrated array of communications solutions."

Qwest Business Solutions

Qwest has been offering a limited version of long-distance voice services to more than 600,000 businesses in these states, but for the first time, these customers will be able to complement their local services with long-distance voice and data service with Qwest?s comprehensive offering of some of the industry?s most powerful solutions including state-to-state:

  • Wide area networking
  • Business dial access
  • Dedicated Internet access
  • Frame relay service
  • ATM service
  • Long-distance switched and dedicated voice solutions
  • End-to-end network management and monitoring
  • Private line service
  • Toll-free and contact center solutions
  • Virtual private network
  • Web hosting and managed services

For the best possible pricing and to simplify the contract and agreement process, customers can opt for Qwest Total Advantage? or Qwest Voice Advantage?. Qwest Total Advantage allows businesses to create one customized package of local and long-distance voice and data services, and then receive significant cost savings based on total communications spending and term length. For customers interested only in voice services, Qwest Voice Advantage? offers discounted long-distance rates based on a customer's total monthly spending and term commitment.

Long-distance Business Promotions

To celebrate this latest development, Qwest is offering to business customers an attractive long distance promotion. Business customers with at least six local service lines and committing to at least $500 per month in switched long-distance voice services may receive a per-minute rate of just $.04. Businesses with more advanced long-distance needs committing to at least $1,000 per month in dedicated long-distance services may receive a per-minute rate of only $.02. Both offers are for a one-year term. Qwest is also offering other valuable service plans and promotions on other services as well to meet virtually all businesses? needs.

Customers interested in learning more about Qwest voice and network solutions for businesses should call 800-777-9594 or they can contact one of hundreds of Qwest Business Partners in their area.

Media Conference Call Today

At 12:00 Mountain time today, Cliff Holtz, executive vice president, Qwest business markets will host a conference call and question and answer session for media to discuss Qwest business services. To attend, dial (800) 795-1259; conference I.D.: QW719.

About Qwest

Qwest Communications International Inc. (NYSE: Q) is a leading provider of voice, video and data services to more than 25 million customers. The company?s 47,000 employees are committed to the ?Spirit of Service? and providing world-class services that exceed customers? expectations for quality, value and reliability. For more information, please visit the Qwest Web site at www.qwest.com.

Forward Looking Statement Note

This release may contain projections and other forward-looking statements that involve risks and uncertainties. These statements may differ materially from actual future events or results. Readers are referred to the documents filed by us with the Securities and Exchange Commission, specifically the most recent reports which identify important risk factors that could cause actual results to differ from those contained in the forward-looking statements, including but not limited to: unanticipated delays in completing the process of our restatement of historical financial statements and related audits; the duration and extent of the current economic downturn in our 14-state local service area, including its effect on our customers and suppliers; access line losses due to increased competition, including from technology substitution of our access lines with wireless and cable alternatives; the effects of our anticipated restatement of historical financial statements including delays in or restrictions on our ability to access the capital markets or other adverse effects to our business and financial position; our substantial indebtedness, and our inability to complete any efforts to de-lever our balance sheet through asset sales or other transactions; any adverse outcome of the SEC's current investigation into our accounting policies, practices and procedures and certain transactions; any adverse outcome of the current investigation by the U.S. Attorney's office in Denver into certain matters relating to us; adverse results of increased review and scrutiny by Congress, regulatory authorities, media and others (including any internal analyses) of financial reporting issues and practices or otherwise; the failure of our chief executive and chief financial officers to provide certain certifications relating to certain public filings; further delays in making required public filings with the SEC; rapid and significant changes in technology and markets; any adverse developments in commercial disputes or legal proceedings, including any adverse outcome of current or future legal proceedings related to matters that are the subject of governmental investigations, and, to the extent not covered by insurance, if any, our inability to satisfy any resulting obligations from funds available to us, if any; our future ability to provide interLATA services within our 14-state local service area using our proprietary telecom network assets (as opposed to on a switched access basis); potential fluctuations in quarterly results; volatility of our stock price; intense competition in the markets in which we compete including the likelihood of certain of our competitors emerging from bankruptcy court protection or otherwise reorganizing their capital structure and competing effectively against us; changes in demand for our products and services; acceleration of the deployment of advanced new services, such as broadband data, wireless and video services, which could require substantial expenditure of financial and other resources in excess of contemplated levels; higher than anticipated employee levels, capital expenditures and operating expenses; adverse changes in the regulatory or legislative environment affecting our business; and changes in the outcome of future events from the assumed outcome included in our significant accounting policies.

The information contained in this release is a statement of Qwest's present intention, belief or expectation and is based upon, among other things, the existing regulatory environment, industry conditions, market conditions and prices, the economy in general and Qwest's assumptions. Qwest may change its intention, belief or expectation, at any time and without notice, based upon any changes in such factors, in Qwest's assumptions or otherwise. The cautionary statements contained or referred to in this release should be considered in connection with any subsequent written or oral forward-looking statements that Qwest or persons acting on its behalf may issue. This release may include analysts' estimates and other information prepared by third parties for which Qwest assumes no responsibility.

Qwest undertakes no obligation to review or confirm analysts' expectations or estimates or to release publicly any revisions to any forward-looking statements to reflect events or circumstances after the date hereof or to reflect the occurrence of unanticipated events.

By including any information in this release, Qwest does not necessarily acknowledge that disclosure of such information is required by applicable law or that the information is material.

The Qwest logo is a registered trademark of, and CyberCenter is a service mark of, Qwest Communications International Inc. in the U.S. and certain other countries.

Contact Information
Investor Contact
Stephanie Comfort
Media Contact
Claire Mylott
Twitter Facebook Linkedin Google+ Email