Denver, May 1, 2000 — Qwest Communications International Inc. (NYSE: Q), the broadband Internet communications company, today introduced Qwest Control 4.0, the industry's first integrated Web-based network management service that enables customers to monitor, manage and configure their network -- and billing -- services across multiple data, IP and voice networks.
Qwest Control, the only management service to offer a single point of entry for all product platforms, will provide Qwest's customers one easy-to-use, secure and flexible way to control their communications services. Qwest Control also provides customers with real-time management, billing and statistics reporting for their network or services anytime and anywhere they can access the Internet.
"Qwest Control will save our customers time and money with one secure, easily accessible site that contains all of their data and network management tools," said Lewis O. Wilks, Qwest's president of Internet and Multimedia Markets. "For our customers who prefer to access information within a Web-based environment, this will eliminate the need to contact their account teams to receive reports, reconfigure their networks or access information about their communications services."
Qwest Control also saves customers money by eliminating the need for dedicated network-management workstations and providing the ability to monitor real-time network usage and quickly respond to changing needs. Customers can upgrade or change their existing services with easy Web-based ordering and ensure timely trouble resolution since they are able to isolate network concerns quickly. Qwest Control safeguards network data through a unique enterprise ID, password and authentication information for each employee.
Key Components of Qwest Control include:
- E-Billing Manager – Invoices and billing history can be easily accessed and electronic payments made instantaneously.
- Statistics Manager – Historical and real-time network statistics can be viewed, and reports created that show customers exactly how their network and services are functioning.
- Trouble Manager – Trouble tickets can be easily entered and their status tracked in real-time.
- Status Manager – Network alarms are reported to customers in real-time, and open alarms can be sorted by severity, type, time or component name.
- Configuration Manager – Current network configurations can be viewed via an interactive network map and detailed reports and installation of additional circuits can also be requested online.
- System Administration Manager – Enterprise users' access and profiles can be easily and securely managed.
More than 400 of Qwest’s major customers have already benefited from Qwest Control for the management of their Dedicated Internet Access (DIA), Frame Relay, and Virtual Network Services (VNS).
Pricing and Availability
Qwest Control is currently available for Qwest's ATM, Dedicated Web Hosting, Dedicated Internet Access (DIA), Frame Relay, Toll-Free and Virtual Network Services (VNS). Qwest Control will also be extended to other communications services, such as Virtual Private Networks (VPNs), in the third quarter. Qwest Control is available for a one-time charge that varies depending on the set of services, starting at less than $200.
For additional information please visit www.qwest.com or call 877-979-4357 (HELP).
Qwest Communications International Inc. (NYSE: Q) is a leader in reliable, scalable and secure broadband Internet-based data, voice and image communications for businesses and consumers. The Qwest Macro Capacity® Fiber Network, designed with the newest optical networking equipment for speed and efficiency, spans more than 25,500 miles in North America. In addition, KPNQwest (Nasdaq: KQIP), Qwest's European joint venture with KPN, the Dutch telecommunications company, is building and will operate a high-capacity European fiber optic, Internet-based network that will span 11,800 miles when it is completed in 2001. For more information, please visit the Qwest web site at www.qwest.com.
This release may contain forward-looking statements that involve risks and uncertainties. These statemnts may differ materially from actual future events or results. Readers are referred to the documents filed by Qwest with the SEC, specifically the most recent reports which identify important risk factors that could cause actual results to differ from those contained in the forward-looking statements, including potential fluctuations in quarterly results, dependence on new product development, rapid technological and market change, failure to maintain rights of way, financial risk management and future growth subject to risks, adverse changes in the regulatory or legislative environment. This release may include analysts' estimates and other information prepared by third parties, for which Qwest assumes no responsibility. Qwest undertakes no obligation to review or confirm analysts' expectations or estimates or to release publicly any revisions to any forward-looking statements to reflect events or circumstances after the date hereof or to reflect the occurrence of unanticipated events.
The Qwest logo is a registered trademark of Qwest Communications International Inc. in the U.S. and certain other countries.
|Utah Media Contact
|Utah Media Contact