DENVER, September 9, 2002 ? Qwest Communications International Inc. (NYSE: Q) today announced that Alaska Airlines has signed several multi-year agreements for a variety of voice and data network services. Qwest will team with Alaska Airlines to help streamline and cost-effectively manage a variety of the airline?s communications systems near the Seattle and Portland, Ore. airports.
?At Alaska Airlines we are constantly looking at how we can best use technology to enhance our customer service while we manage our costs and grow the airline,? says Ray Beyer, director technical development at Alaska Airlines. ?Qwest has been a key technology partner in this effort. The Qwest team has always been there for us, making the effort to understand our business and our needs. It has been a pleasure working with them.?
Alaska Airlines, founded in 1932, is noted for its award-winning customer service. Alaska and its regional partner, Horizon Air, together serve 80 cities in the Lower 48, Alaska, Canada and Mexico, carrying more than 18 million passengers per year. The airline prides itself on its customer-focused approach, using state-of-the-art technology to provide convenient schedules and exceptional service.
Specifically, Qwest has interconnected six of the airline?s buildings close to Seattle?s Seatac Airport via an OC-12 network and provided an OC-3 network to transport data from the airline?s Kent, Wash. facility to its data center near Seatac Airport. Qwest is also providing back-up Web hosting services for www.alaskaair.com through a Qwest CyberCenter in the Seattle area. Lastly, Qwest is providing voice over IP services for passengers using Alaska's Portland and Seattle ?Boardroom? airport clubs.
?Qwest and Alaska Airlines are both focused on providing world-class services to their respective customers,? said Cliff Holtz, executive vice president, Qwest Business Markets. ?Our relationship will help Alaska Airlines? travelers have the best possible experience when flying.?
About Alaska Airlines
The nation?s ninth largest carrier, Seattle-based Alaska Airlines celebrates its 70th anniversary this year. Alaska Airlines became the first North American carrier to sell tickets online in 1995, and in 1999 was the first carrier in the world to allow customers to check in for flights online via the Internet. The carrier was recently ranked No. 1 in the annual Airline Quality Ratings compiled by Wichita State University and the University of Nebraska at Omaha, and readers of Travel+Leisure magazine recently named Alaska the ?World?s Best Domestic Airline.? For more news and information, visit the Alaska Airlines Newsroom on the Internet at http://newsroom.alaskaair.com.
Qwest Communications International Inc. (NYSE: Q) is a leading provider of voice, video and data services to more than 25 million customers. The company?s 55,000 employees are committed to the ?spirit of service? and providing world-class services that exceed customers? expectations for quality, value and reliability. For more information, please visit the Qwest Web site at www.qwest.com.
This release may contain projections and other forward-looking statements that involve assumptions, risks and uncertainties. Readers are cautioned not to place undue reliance on these statements, which speak only as of the date of this release. These statements may differ materially from actual future events or results. Readers are referred to the documents filed by Qwest Communications International Inc. (together with its affiliates, ?Qwest?, ?we? or ?us?) with the Securities and Exchange Commission (the ?SEC?), specifically the most recent reports which identify important risk factors that could cause actual results to differ from those contained in the forward-looking statements, including but not limited to: the duration and extent of the current economic downturn in our 14-state local service area, including its effect on our customers and suppliers; the effects of our anticipated restatement of historical financial statements including delays in or restrictions on our ability to access the capital markets or other adverse effects to our business and financial position; our substantial indebtedness, and out inability to restructure our $3.4 billion credit facility prior to failing to comply with financial covenants contained therein or any inability to complete efforts de-lever our balance sheets through asset sales of other transactions; any adverse outcome of the SEC?s current inquiries into Qwest?s accounting policies, practices and procedures; any adverse outcome of the current investigation by the U.S. Attorney?s office in Denver into certain matters relating to us; adverse results of increased review and scrutiny by Congress, regulatory authorities, media and others (including any internal analyses) of financial reporting issues and practices or otherwise; the failure of our chief executive and chief financial officers to provide certain certifications relating to certain public filings; rapid and significant changes in technology and markets; failure to achieve the projected synergies and financial results expected to result from the acquisition of U S WEST, and difficulties in combining the operations of the combined company; our future ability to provide interLATA services within our 14-state local service area; potential fluctuations in quarterly results; volatility of Qwest?s stock price; intense competition in the markets in which we compete; changes in demand for our products and services; dependence on new product development and acceleration of the deployment of advanced new services, such as broadband data, wireless and video services, which could require substantial expenditure of financial and other resources in excess of contemplated levels; higher than anticipated employee levels, capital expenditures and operating expenses; adverse changes in the regulatory or legislative environment affecting our business; adverse developments in commercial disputes or legal proceedings; and changes in the outcome of future events from the assumed outcome included by Qwest in its significant accounting policies. The information contained in this release is a statement of Qwest?s present intention, belief or expectation and is based upon, among other things, the existing regulatory environment, industry conditions, market conditions and prices, the economy in general and Qwest?s assumptions. Qwest may change its intention, belief or expectation, at any time and without notice, based upon any changes in such factors, in Qwest?s assumptions or otherwise. The cautionary statements contained or referred to in this release should be considered in connection with any subsequent written or oral forward looking statements that Qwest or persons acting on its behalf may issue. This release may include analysts? estimates and other information prepared by third parties for which Qwest assumes no responsibility. Qwest undertakes no obligation to review or confirm analysts? expectations or estimates or to release publicly any revisions to any forward-looking statements to reflect events or circumstances after the date hereof or to reflect the occurrence of unanticipated events.
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