FCC Chairman Ajit Pai launched the Keep Americans Connected Pledge March 13. CenturyLink is among the companies that took the pledge and is committed to implementing it.
“At CenturyLink, we know our customers are counting on us to keep our network running so our children can continue to learn and the world’s businesses can continue to run efficiently. We stand ready, willing and able to meet our customers’ near-term and long-term needs and are prepared to ensure traffic flows smoothly across our network, regardless of increased demand. We will waive late fees and will not terminate a residential or small business customer’s service for the next 60 days due to financial circumstances associated with COVID-19. Today, we committed to the FCC’s ‘Keep Americans Connected Pledge’ outlining these actions. We are also suspending data usage limits for residential customers during this time period due to COVID-19.”