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Qwest's New International Voice Offerings Enhance Global Solutions for Business Customers

DENVER, January 20, 2004 ? Qwest Communications International Inc. (NYSE: Q) today announced its newest international voice offerings for business customers, which complement Qwest's existing international data and Internet protocol (IP) services. Together, these offerings create an entire array of global services to meet customers' communications needs. With Qwest's international offerings, businesses of all sizes can take advantage of an entire portfolio of services to communicate with their overseas offices or customers in hundreds of countries while still saving costs and benefiting from some of the telecommunications industry's highest quality services.

Qwest has several new international voice plans that provide businesses with clear, international direct-dial calls at rates unparalleled in the industry. Qwest made network enhancements to its global network infrastructure resulting in improvements of the quality of customers' international communications experience and better rates. Businesses can take advantage of these low rates simply by choosing Qwest as their long-distance provider. Qwest new international long-distance voice services include:

  • Direct-dial switched and dedicated long-distance calls from the United States to approximately 400 destinations around the world. For some large customers, rates may be as low as $.025 per minute for some of the most popular calling destinations such as Canada and as low as $.10 per minute to Mexico.
  • Qwest worldcard?, which offers international and domestic business travelers a cost-effective and convenient calling card to connect with their corporate offices back home or customers and suppliers abroad.
  • International toll-free service that allows businesses to offer their customers a toll-free number from more than 50 countries. Businesses can chose to have different, localized toll-free numbers from different countries, or the same number.

In addition to its international voice services, Qwest offers an extensive selection of international data and IP services including:

  • Asynchronous transfer mode
  • Dedicated Internet access
  • Frame relay
  • Private line
  • Virtual private network

To deliver these international data and IP services, Qwest works directly with industry-leading global and regional partners to provide coverage across the globe. This partnering strategy enables Qwest to offer customers a high quality, seamless, integrated international communications portfolio that addresses all their voice, data and IP needs.

?Many of our customers are conducting business globally and because of that, they require a communications provider that can offer international services that complement their domestic services,? said Cliff Holtz, executive vice president for Qwest business markets group. ?Through improvements to our network and operations as well as with new rate plans, Qwest's international voice services are second to none for quality connections, coverage and cost. Also, our vast network of global data and IP partners gives customers a seamless, end-to-end global solution, all through one provider and with one Qwest contact.?

To give businesses the best rates possible on all their communications, Qwest customers that bundle their communications services under a single Qwest agreement ? such as Qwest Long-Distance Advantage?, Qwest Voice Advantage? or Qwest Total Advantage? ? may receive volume discounts on almost all their services, with special promotions on international long-distance services.

?We have reduced rates, enhanced our service portfolios and improved operational excellence so that we are second to none in the entire communications industry,? continued Holtz. ?These actions prove Qwest's commitment to our customers and our drive to grow long-lasting and profitable relationships with businesses of all shapes and sizes.?

About Qwest

Qwest Communications International Inc. (NYSE: Q) is a leading provider of voice, video and data services to more than 25 million customers. The company's 47,000 employees are committed to the ?Spirit of Service? and providing world-class services that exceed customers' expectations for quality, value and reliability. For more information, please visit the Qwest Web site at www.qwest.com.

Forward Looking Statement Note

This release may contain projections and other forward-looking statements that involve risks and uncertainties. These statements may differ materially from actual future events or results. Readers are referred to the documents filed by us with the Securities and Exchange Commission, specifically the most recent reports which identify important risk factors that could cause actual results to differ from those contained in the forward-looking statements, including but not limited to: the duration and extent of the current economic downturn in our 14-state local service area, including its effect on our customers and suppliers; access line losses due to increased competition, including from technology substitution of our access lines with wireless and cable alternatives; our substantial indebtedness, and our inability to complete any efforts to de-lever our balance sheet through asset sales or other transactions; any adverse outcome of the SEC's current investigation into our accounting policies, practices and procedures and certain transactions; any adverse outcome of the current investigation by the U.S. Attorney's office in Denver into certain matters relating to us; adverse results of increased review and scrutiny by Congress, regulatory authorities, media and others (including any internal analyses) of financial reporting issues and practices or otherwise; further delays in making required public filings with the SEC; rapid and significant changes in technology and markets; any adverse developments in commercial disputes or legal proceedings, including any adverse outcome of current or future legal proceedings related to matters that are the subject of governmental investigations, and, to the extent not covered by insurance, if any, our inability to satisfy any resulting obligations from funds available to us, if any; potential fluctuations in quarterly results; volatility of our stock price; intense competition in the markets in which we compete including the likelihood of certain of our competitors emerging from bankruptcy court protection or otherwise reorganizing their capital structure and competing effectively against us; changes in demand for our products and services; acceleration of the deployment of advanced new services, such as broadband data, wireless and video services, which could require substantial expenditure of financial and other resources in excess of contemplated levels; higher than anticipated employee levels, capital expenditures and operating expenses; adverse changes in the regulatory or legislative environment affecting our business; and changes in the outcome of future events from the assumed outcome included in our significant accounting policies.

The information contained in this release is a statement of Qwest's present intention, belief or expectation and is based upon, among other things, the existing regulatory environment, industry conditions, market conditions and prices, the economy in general and Qwest's assumptions. Qwest may change its intention, belief or expectation, at any time and without notice, based upon any changes in such factors, in Qwest's assumptions or otherwise. The cautionary statements contained or referred to in this release should be considered in connection with any subsequent written or oral forward-looking statements that Qwest or persons acting on its behalf may issue. This release may include analysts' estimates and other information prepared by third parties for which Qwest assumes no responsibility.

Qwest undertakes no obligation to review or confirm analysts' expectations or estimates or to release publicly any revisions to any forward-looking statements to reflect events or circumstances after the date hereof or to reflect the occurrence of unanticipated events.

By including any information in this release, Qwest does not necessarily acknowledge that disclosure of such information is required by applicable law or that the information is material.

The Qwest logo is a registered trademark of, and CyberCenter is a service mark of, Qwest Communications International Inc. in the U.S. and certain other countries.


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Stephanie Comfort
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Claire Mylott