DENVER, February 25, 2004 ? Qwest Communications International Inc. (NYSE: Q) today announced that it will begin offering a DSL service on February 28 that allows customers to purchase Qwest DSL regardless of whether they have a voice phone line with Qwest or not. Qwest is the first major telecommunications company to make this service available to customers.
?Customers are telling us that they want greater flexibility when it comes to selecting communications services, which is why we decided to offer DSL with no phone service,? said Richard C. Notebaert, Qwest chairman and CEO. ?This new offering gives customers the choice to select only the services and features they need and want. Stand-alone DSL is part of our larger effort to improve customer satisfaction and to build a solid long-term relationship with customers.?
Qwest customers now have a number of options when it comes to choosing communications services. For example, a mobile, on-the-go customer might want to just purchase wireless and DSL services from Qwest, and they now can do that. Other customers might want the simplicity of all of their voice, video, wireless and data services on one bill and receive a greater discount. The Qwest Choice package delivers all of that to customers.
Stand-alone DSL also complements Qwest?s plans to extend its Voice over the Internet (VoIP) offering. As the company previously announced, by the end of 2004 Qwest plans to offer consumer VoIP services in 14 Western states, and now consumers will be able to get these services regardless of whether they have a Qwest local telephone line or not.
As part of this industry-leading service, customers can purchase Qwest Choice DSL Deluxe with MSN Premium without Qwest phone service for $49.99 per month. Customers who want to select an Internet service provider (ISP) other than MSN can purchase Qwest Choice DSL Deluxe without phone service for $33 and then select their ISP of choice (Qwest has more than 450 participating ISPs region-wide).
In addition, customers who purchase Qwest Choice DSL Deluxe with MSN Premium or Internet Prime and also purchase either a qualifying satellite package through Qwest* or any Qwest wireless package will receive a monthly $5 discount on their DSL package. (Customers who purchase a qualifying satellite package through Qwest also will receive a monthly $5 discount on their satellite service.)
For questions about availability, packages or pricing, or to order Qwest DSL, please call 1-800-244-1111 (residential customers) or 1-800-603-6000 (small-business customers). Customers also can visit http://www.qwest.com/jump/dsl/ to quickly determine whether their line qualifies for DSL.
Qwest Communications International Inc. (NYSE: Q) is a leading provider of voice, video and data services to more than 25 million customers. The company?s 47,000 employees are committed to the ?Spirit of Service? and providing world-class services that exceed customers? expectations for quality, value and reliability. For more information, please visit the Qwest Web site at www.qwest.com.
This release may contain projections and other forward-looking statements that involve risks and uncertainties. These statements may differ materially from actual future events or results. Readers are referred to the documents filed by us with the Securities and Exchange Commission, specifically the most recent reports which identify important risk factors that could cause actual results to differ from those contained in the forward-looking statements, including but not limited to: the duration and extent of the current economic downturn in our 14-state local service area, including its effect on our customers and suppliers; access line losses due to increased competition, including from technology substitution of our access lines with wireless and cable alternatives; our substantial indebtedness, and our inability to complete any efforts to de-lever our balance sheet through asset sales or other transactions; any adverse outcome of the SEC's current investigation into our accounting policies, practices and procedures and certain transactions; any adverse outcome of the current investigation by the U.S. Attorney's office in Denver into certain matters relating to us; adverse results of increased review and scrutiny by Congress, regulatory authorities, media and others (including any internal analyses) of financial reporting issues and practices or otherwise; further delays in making required public filings with the SEC; rapid and significant changes in technology and markets; any adverse developments in commercial disputes or legal proceedings, including any adverse outcome of current or future legal proceedings related to matters that are the subject of governmental investigations, and, to the extent not covered by insurance, if any, our inability to satisfy any resulting obligations from funds available to us, if any; potential fluctuations in quarterly results; volatility of our stock price; intense competition in the markets in which we compete including the likelihood of certain of our competitors emerging from bankruptcy court protection or otherwise reorganizing their capital structure and competing effectively against us; changes in demand for our products and services; acceleration of the deployment of advanced new services, such as broadband data, wireless and video services, which could require substantial expenditure of financial and other resources in excess of contemplated levels; higher than anticipated employee levels, capital expenditures and operating expenses; adverse changes in the regulatory or legislative environment affecting our business; and changes in the outcome of future events from the assumed outcome included in our significant accounting policies.
The information contained in this release is a statement of Qwest's present intention, belief or expectation and is based upon, among other things, the existing regulatory environment, industry conditions, market conditions and prices, the economy in general and Qwest's assumptions. Qwest may change its intention, belief or expectation, at any time and without notice, based upon any changes in such factors, in Qwest's assumptions or otherwise. The cautionary statements contained or referred to in this release should be considered in connection with any subsequent written or oral forward-looking statements that Qwest or persons acting on its behalf may issue. This release may include analysts' estimates and other information prepared by third parties for which Qwest assumes no responsibility.
Qwest undertakes no obligation to review or confirm analysts' expectations or estimates or to release publicly any revisions to any forward-looking statements to reflect events or circumstances after the date hereof or to reflect the occurrence of unanticipated events.
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