DENVER, March 23, 2006 - Qwest Communications International Inc. (NYSE: Q) today announced that Atlantic-ACM - aresearch consultancy serving the telecommunications and information industries - has found Qwest Wholesale to be the best in the categories of 'provisioning wholesale services (un-weighted)', and 'sales force (un-weighted)'. The findings come in Atlantic-ACM's recent report titled, U.S. Wholesale LD: Carrier Report Card 2006-2010.
"The findings are a strong testimonial that the Qwest Spirit of Service is flourishing," said Roland Thornton, executive vice president, wholesale for Qwest. "We've been laser-focused on giving customers a rewarding experience every time they work with Qwest, and our top ranking in both provisioning and sales force show that our efforts are working well."
The criteria used to determine Qwest's top ranking for 'provisioning' include service level agreements, and customer interface systems. For Qwest's top ranking in 'sales force' the criteria include professionalism; responsiveness; proactive and consultative sales approach; and resolution.
Awards are based on the results of a nationwide survey, which evaluates the performance of wholesale carriers from ratings by their resale customers. This year marks the 10th edition of the annual study, which is a chief benchmarking resource for the industry.
"What's encouraging to me is that these findings are what customers are saying about Qwest," continued Thornton. "It is truly meaningful to have customers rank us so positively."
Qwest Communications International Inc. (NYSE: Q), through its operating subsidiaries, is a leading provider of high-speed Internet, data, video and voice services. With nearly 40,000 employees, Qwest is committed to the "Spirit of Service" and providing world-class services that exceed customers' expectations for quality, value and reliability. For more information, please visit the Qwest Web site at www.qwest.com.
Forward Looking Statement Note
This release may contain projections and other forward-looking statements that involve risks and uncertainties. These statements may differ materially from actual future events or results. Readers are referred to the documents filed by us with the Securities and Exchange Commission, specifically the most recent reports which identify important risk factors that could cause actual results to differ from those contained in the forward-looking statements, including but not limited to: access line losses due to increased competition, including from technology substitution of our access lines with wireless and cable alternatives, among others; our substantial indebtedness, and our inability to complete any efforts to de-lever our balance sheet through asset sales or other transactions; any adverse outcome of the current investigation by the U.S. Attorney's office in Denver into certain matters relating to us; adverse results of increased review and scrutiny by regulatory authorities, media and others (including any internal analyses) of financial reporting issues and practices or otherwise; rapid and significant changes in technology and markets; any adverse developments in commercial disputes or legal proceedings, including any adverse outcome of current or future legal proceedings related to matters that are or were the subject of governmental investigations, and, to the extent not covered by insurance, if any, our inability to satisfy any resulting obligations from funds available to us, if any; potential fluctuations in quarterly results; volatility of our stock price; intense competition in the markets in which we compete including the likelihood of certain of our competitors consolidating with other providers; changes in demand for our products and services; acceleration of the deployment of advanced new services, such as broadband data, wireless and video services, which could require substantial expenditure of financial and other resources in excess of contemplated levels; higher than anticipated employee levels, capital expenditures and operating expenses; adverse changes in the regulatory or legislative environment affecting our business; changes in the outcome of future events from the assumed outcome included in our significant accounting policies; and our ability to utilize net operating losses in projected amounts.
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