DENVER, Sept. 7, 2006 - Qwest Communications International Inc. (NYSE: Q) today announced that it has signed a three-year agreement with BUCA, Inc., one of the fastest growing restaurant companies in the country. BUCA owns 104 highly acclaimed Italian restaurants under the names Buca di Beppo and Vinny T's of Boston in 28 states and the District of Columbia.
Using its iQ Networking, Qwest's wide-area network (WAN) solution, Qwest will connect BUCA's famous restaurants and be the company's exclusive network provider. BUCA also will use Qwest's project management services, a new offering to ensure a smooth and successful network migration. Qwest iQ NetworkingTM services will better support BUCA's voice over IP (VoIP) applications used to transfer calls to its call center in Minneapolis, from which guests are able to request information and make reservations.
"Our call center (Guest Services) relies heavily on sound, high availability network infrastructure, and we are confident that Qwest's offering of next-generation technology will enable us to continue to add applications that will improve the overall guest experience," said Joel Cady, communications systems administrator for BUCA. "We have been very pleased with Qwest's project management throughout the deployment process. Network availability is a critical component of guest relations for Buca so a smooth migration was crucial to the project's success. We had high expectations and Qwest's project management team hit the mark."
"BUCA has been a Qwest customer since 2003 and transitioning to an MPLS solution will allow the company to better serve customers," said Tom Richards, executive vice president, Qwest business markets group. "Project management service will help ensure BUCA is satisfied throughout its transition to next-generation technology."
Qwest launched iQ Networking in early 2004 as the company's convergence platform supporting any number of applications, such as VoIP, messaging and other IP communications. Qwest iQ Networking focuses on solving business problems, reducing total cost and delivering an unparalleled customer service experience.
Qwest offers a unique and powerful combination of voice and data solutions for businesses, government agencies and consumers - locally and throughout the country. Customers coast to coast are turning to Qwest's industry-leading national fiber optic network and its Spirit of Service for quality products and superior customer experience. For more information on Qwest, and its various operating subsidiaries, please go to www.qwest.com.