DENVER, February 8, 2001 - Qwest Communications International Inc. (NYSE: Q), the broadband and Internet communications company, will introduce a new option for its Caller ID customers in 11 states next week that virtually eliminates unidentified calls and gives Caller ID users even more control than they have today over incoming phone calls.
The new service, called Qwest Security Screen, intercepts all calls from blocked and unidentified numbers and requires these anonymous callers to supply their phone number or a numeric code before their call can be completed. Unidentified callers also hear a message telling them to hang up if they're a solicitor.
Qwest Security Screen was introduced in Utah late last year and has proven extremely popular there. It's being introduced Monday in Colorado, Idaho, Iowa, Minnesota, Montana, North Dakota, Nebraska, Oregon, South Dakota, Washington and Wyoming.
Customers must have Caller ID to use Qwest Security Screen and the new service costs $2.95 a month in addition to the basic price of $5.95 to $6.95 per month for Caller ID. Activation is free for customers who sign up by April 13. Qwest customers interested in ordering Qwest Security Screen can call 1-800-600-2800.
"People told us they like it because it cuts down on the number of undesirable calls and lets them know who's calling every time," said Alice Fawver, senior director of marketing for Qwest. "And, since there's a message asking solicitors to hang up, Qwest Security Screen's an excellent way for customers who don't want to hear from telemarketers to get rid of those calls without even having their phone ring."
About two out of every five Qwest customers have Caller ID, making it the most popular calling feature offered by the company.
"I haven't talked to a telemarketer in two months and I really enjoy that," says Qwest Security Screen customer Jenny Carlson. "The telephone has ruled people's lives," says Angie Downward, another Qwest Security Screen customer. "Having Caller ID, and particularly Qwest Security Screen, gives me the opportunity to rule the phone."
About one out of 10 calls received by Caller ID users currently show up on their Caller ID units as "Private" or "Unknown."
Qwest Security Screen combines and simplifies the features of two other services from Qwest - No Solicitation and Privacy+. No Solicitation intercepts all incoming calls and tells solicitors to hang up. Privacy+ is similar to Qwest Security Screen but requires the customer with the service to accept or reject the call before it's connected. Qwest Security Screen customers don't have to do anything except pick up their phone if they decide to accept a call.About Qwest
Qwest Communications International Inc. is a leader in reliable, scalable and secure broadband Internet-based data, voice and image communications for businesses and consumers. The Qwest Macro Capacity Fiber Network, designed with the newest optical networking equipment for speed and efficiency, spans more than 104,000 miles globally. For more information, please visit the Qwest web site at www.qwest.com.
This release may contain projections and other forward-looking statements that involve risks and uncertainties. These statements may differ materially from actual future events or results. Readers are referred to the documents filed by Qwest with the Securities and Exchange Commission, specifically the most recent reports which identify important risk factors that could cause actual results to differ from those contained in the forward-looking statements, including potential fluctuations in quarterly results, volatility of Qwest's stock price, intense competition in the communications services market, changes in demand for Qwest's products and services, dependence on new product development and acceleration of the deployment of advanced new services, such as broadband data, wireless and video services, which could require substantial expenditure of financial and other resources in excess of contemplated levels, higher than anticipated employee levels, capital expenditures and operating expenses, rapid and significant changes in technology and markets, adverse changes in the regulatory or legislative environment affecting Qwest's business and delays in Qwest's ability to provide interLATA services within its 14-state local service territory, failure to maintain rights of way, and failure to achieve the projected synergies and financial results expected to result from the acquisition of U S WEST timely or at all and difficulties in combining the operations of Qwest and U S WEST. This release may include analysts' estimates and other information prepared by third parties for which Qwest assumes no responsibility. Qwest undertakes no obligation to review or confirm analysts' expectations or estimates or to release publicly any revisions to any forward-looking statements to reflect events or circumstances after the date hereof or to reflect the occurrence of unanticipated events.
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