DENVER – Feb. 15, 2010 – Qwest Communications (NYSE: Q) today announced the opening of its 17th data center nationwide and third center in the Washington, D.C., metro area, in response to continued customer demand for hosting and cloud-based infrastructure services. The new Qwest-owned and operated CyberCenter currently is supporting one federal government customer. The new 129,000 square foot facility will be equipped with redundant state-of-the-art network and hosting capabilities.
Today’s businesses struggle to support growing IT needs in the face of capital-constrained markets. IT leaders are turning to outsourced data centers, managed services and cloud computing to more efficiently meet their needs. The new Qwest facility is uniquely positioned to provide Qwest customers access to highly secure, reliable anand a cloud-computing infrastructure.
Qwest provides businesses and government agencies nationwide with expert support for customers conducting e-commerce and operating complex Web sites. Qwest technology prevents and mitigates disaster disruptions and manages IT environments, including applications, databases and data storage.
Key features of the new CyberCenter include:
- Server and Database Management—provides remote and on-site monitoring and management of more than 80 different types of applications, operating systems and databases
- On-Site and Centralized Operations—provides collocation, network and IT experts on-site (remote hands) and available by First Touch Response (e-mail and 8XX), plus a secure Web portal for ticketing and alarms, trending data, system health and a wealth of capacity planning data
- Security—provides diverse fiber entrances and 3-foot-high raised floor, secure computer vaults with dividing walls, dual roofs, setback perimeter, standoff bollards, and advanced fire detection and suppression, as well as other sophisticated 24X7 methods and procedures
- Critical Systems—provides multiple emergency conditioned power systems to ensure continued operations during utility failure and redundant mechanical cooling systems to support higher rack densities expertly managed around-the-clock by both local and centralized Qwest Operations
- Service level agreements—provides implementation, environmental, storage, managed network availability and performance service level agreements.
Chris Ancell, executive vice president of Qwest Business Markets Group
“By leveraging the power of cloud computing, Qwest continues to demonstrate its ongoing success in serving enterprise and government customers nationwide. Our managed CyberCenters offer customers a compelling alternative to taking on the considerable risk and expense of building, maintaining and staffing their own facilities.”
Ted Ritter, senior research analyst, Nemertes Research
"The market for cloud-based infrastructure services is just beginning to coalesce. Enterprise IT executives show high interest in leveraging the economics, flexibility and agility of these services, but concerns over privacy, security, availability and compliance have held them back. A highly secure, transparent and reliable cloud infrastructure is necessary to alleviate these concerns."
· Video: Tour a Qwest CyberCenter
· Network Map: Qwest CyberCenter Locations
· Qwest CTO Commentary: Experiencing the Cloud
About Qwest Business
Qwest Business is a choice of 95 percent of Fortune 500 companies, offering a comprehensive portfolio of data and voice networking communications solutions to enterprises, government agencies and educational institutions of all sizes. The Qwest network backbone covers the entire continental
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