DENVER – Feb. 15, 2010 Qwest Communications (NYSE: Q) today announced the opening of its 17th data center nationwide and third center in the Washington, D.C., metro area, in response to continued customer demand for hosting and cloud-based infrastructure services. The new Qwest-owned and operated CyberCenter currently is supporting one federal government customer. The new 129,000 square foot facility will be equipped with redundant state-of-the-art network and hosting capabilities. 

Today’s businesses struggle to support growing IT needs in the face of capital-constrained markets. IT leaders are turning to outsourced data centers, managed services and cloud computing to more efficiently meet their needs. The new Qwest facility is uniquely positioned to provide Qwest customers access to highly secure, reliable anand a cloud-computing infrastructure.

Qwest provides businesses and government agencies nationwide with expert support for customers conducting e-commerce and operating complex Web sites. Qwest technology prevents and mitigates disaster disruptions and manages IT environments, including applications, databases and data storage. Enterprise and government customers benefit from superior resiliency and disaster recovery capabilities without having to invest in their own resources.

Key features of the new CyberCenter include:

  • Server and Database Management—provides remote and on-site monitoring and management of more than 80 different types of applications, operating systems and databases
  • On-Site and Centralized Operations—provides collocation, network and IT experts on-site (remote hands) and available by First Touch Response (e-mail and 8XX), plus a secure Web portal for ticketing and alarms, trending data, system health and a wealth of capacity planning data
  • Security—provides diverse fiber entrances and 3-foot-high raised floor, secure computer vaults with dividing walls, dual roofs, setback perimeter, standoff bollards, and advanced fire detection and suppression, as well as other sophisticated 24X7 methods and procedures
  • Critical Systems—provides multiple emergency conditioned power systems to ensure continued operations during utility failure and redundant mechanical cooling systems to support higher rack densities expertly managed around-the-clock by both local and centralized Qwest Operations
  • Service level agreements—provides implementation, environmental, storage, managed network availability and performance service level agreements.  



Chris Ancell, executive vice president of Qwest Business Markets Group
“By leveraging the power of cloud computing, Qwest continues to demonstrate its ongoing success in serving enterprise and government customers nationwide. Our managed CyberCenters offer customers a compelling alternative to taking on the considerable risk and expense of building, maintaining and staffing their own facilities.”

Ted Ritter, senior research analyst, Nemertes Research
"The market for cloud-based infrastructure services is just beginning to coalesce. Enterprise IT executives show high interest in leveraging the economics, flexibility and agility of these services, but concerns over privacy, security, availability and compliance have held them back. A highly secure, transparent and reliable cloud infrastructure is necessary to alleviate these concerns."


·         Video:  Tour a Qwest CyberCenter

·         Video:  Ensure the Safety and Security of Your Data - Qwest Cyber Centers

·        Network Map: Qwest CyberCenter Locations

·         Webinar Replay:  Do More, Spend Less: How Service Providers Can Help Consolidate IT Expenses

·         Qwest CTO Commentary:  Experiencing the Cloud

·         Video:   

About Qwest Business
Qwest Business is a choice of 95 percent of Fortune 500 companies, offering a comprehensive portfolio of data and voice networking communications solutions to enterprises, government agencies and educational institutions of all sizes. The Qwest network backbone covers the entire continental United States and has one of the largest fiber footprints in the U.S., capable of supporting 40 Gbps data transmission rates now and 100 Gbps soon. Go to to see why enterprises coast-to-coast rely on Qwest for first-class communications solutions and to learn more about Qwest’s commitment to perfecting the customer experience.



Forward-Looking Statement Note

This release may contain projections and other forward-looking statements that involve risks and uncertainties. These statements may differ materially from actual future events or results. Readers are referred to therities and Exchange Commission, specifically the most recent reports which identify important risk factors that could cause actual results to differ from those contained in the forward-looking statements, including but not limited to: access line losses due to increased competition, including from technology substitution of our access lines with wireless and cable alternatives, among others; our substantial indebtedness, and our inability to complete any efforts to further de-lever our balance sheet; adverse results of increased review and scrutiny by media and others (including any internal analyses) of financial reporting issues and practices or otherwise; rapid and significant changes in technology and markets; any adverse developments in commercial disputes or legal proceedings; potential fluctuations in quarterly results; volatility of our stock price; intense competition in the markets in which we compete including the effects of consolidation in our industry; changes in demand for our products and services; acceleration of the deployment of advanced new services, such as broadband data, wireless and video services, which could require substantial expenditure of financial and other resources in excess of contemplated levels; higher than anticipated employee levels, capital expenditures and operating expenses; adverse changes in the regulatory or legislative environment affecting our business; changes in the outcome of future events from the assumed outcome included in our significant accounting policies; our ability to utilize net operating losses in projected amounts; and continued unfavorable general economic conditions, including the current financial crisis.  The information contained in this release is a statement of Qwest’s present intention, belief or expectation and is based upon, among other things, the existing regulatory environment, industry conditions, market conditions and prices, the economy in general and Qwest’s assumptions. Qwest may change its intention, belief or expectation, at any time and without notice, based upon any changes in such factors, in Qwest’s assumptions or otherwise. The cautionary statements contained or referred to in this release should be considered in connection with any subsequent written or oral forward-looking statements that Qwest or persons acting on its behalf may issue. This release may include analysts’ estimates and other information prepared by third parties for which Qwest assumes no responsibility.  Qwest undertakes no obligation to review or confirm analysts’ expectations or estimates or to release publicly any revisions to any forward-looking statements and other statements to reflect events or circumstances after the date hereof or to reflect the occurrence of unanticipated events.  By including any information in this release, Qwest does not necessarily acknowledge that disclosure of such information is required by applicable law or that the information is material.


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