DENVER, Jan. 17, 2008 — Qwest Communications International Inc. (NYSE: Q) today announced the appointment of Warren L. Mickens as vice president of operations for Qwest Wholesale Markets, effective Jan. 23. He replaces Brian Stading, who recently was named the company’s vice president of sales support operations for Mass Markets. Mickens will report to Roland Thornton, executive vice president, Qwest Wholesale Markets.
In his new role, Mickens will direct a team that provides a broad range of support and service functions critical to Wholesale's daily operations, including sales support, service delivery, process management, sales engineering, and billing and collections. Mickens has more than 30 years of industry experience, and joins Qwest from Alcatel-Lucent in Lisle, Ill., where he was vice president of services. Mickens was also the general program manager for Alcatel in Wellington, New Zealand.
“Qwest Wholesale Markets is made up of a talented group of people who are dedicated to serving customers, and we are very pleased to have Warren join the team given his breadth of experience in the United States and abroad,” Thornton said. “He brings a strong background in manufacturing as well as the telecommunications industry, including service delivery, wholesale operations, and network and wireless engineering.”
Prior to joining Alcatel, Mickens served as vice president of network planning and engineering for AT&T/Ameritech, vice president of strategy and interconnection with SBC Telecom, and vice president of operations for Ameritech Information Industry Services. He holds a bachelor of science degree in mechanical engineering from the Rose-Hulman Institute of Technology and a master of business administration from Harvard University.
Qwest Wholesale Markets is responsible for delivering voice, data and Internet solutions to competitive local exchange carriers (CLECs), rebiller companies, wireless providers, cable companies and other wholesale customers. For more information about Qwest's wholesale services, please visit http://www.qwest.com/wholesale.
Customers coast to coast turn to Qwest's industry-leading national fiber-optic network and world-class Spirit of Service to meet their communications and entertainment needs. For residential customers, Qwest’s powerful combination of award-winning high-speed Internet, home and wireless voice solutions and digital TV includes a new generation of fiber-optic Internet services. Qwest is also the choice of 95 percent of Fortune 500 companies, offering a full suite of network, data and voice services for small businesses, large businesses, government agencies and wholesale customers. Additionally, Qwest participates in Networx, the largest communications services contract in the world, and is recognized as a leader in the network services market by a leading technology industry analyst firm.
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