DENVER, AUGUST 1, 2003 ? Qwest Communications International Inc. (NYSE: Q) today announced that Margot Tekavec has been named vice president, operations and support for the company?s business markets group. Tekavec ? a former Qwest employee ? will oversee activities designed to enhance and improve customer service for the company?s thousands of business customers including large enterprises, mid-market companies and small businesses. Tekavec will report to Cliff Holtz, executive vice president of Qwest business markets group.
?We are thrilled to have Margot back with Qwest because her energy, experience and dynamic personality make her an excellent leader,? said Holtz. ?I feel confident in her ability to improve operations and help us give our customers the best experience when doing business with Qwest. With Margot on our team, we?ve taken another step in making Qwest the industry-leader in service.?
Tekavec was formally with TeleTech Holdings as the executive vice president for global operations and prior to that she served as the company?s chief financial officer. Before her work at TeleTech, she was Qwest?s senior vice president, finance for global network operations and also held management positions in operations, technology and human resources at U S WEST.
?I?m excited to be back at Qwest and experience first-hand the Spirit of Service,? said Tekavec. ?By overseeing the operations and support for the business group I can directly affect the processes that our customers experience every time they do business with Qwest. My goal is to improve these processes so businesses are getting superior treatment every time they interact with us.?
A native of Colorado, Tekavec attended the University of Colorado and majored in Business Administration.
Qwest Communications International Inc. (NYSE: Q) is a leading provider of voice, video and data services to more than 25 million customers. The company?s 50,000 employees are committed to the ?Spirit of Service? and providing world-class services that exceed customers? expectations for quality, value and reliability. For more information, please visit the Qwest Web site at www.qwest.com.
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