Qwest Launches Integrated Voice and Data Service Using VoIP Technology

DENVER, October 4, 2004 ? Qwest Communications International Inc. (NYSE: Q) today launched the newest addition to its voice over Internet protocol (VoIP) portfolio with OneFlex? Integrated Access. OneFlex Integrated Access enables business customers to bundle their voice and data services over one high-bandwidth Internet connection so they can simplify their communications. It also allows businesses to take advantage of the features and flexibility of VoIP.

OneFlex Integrated Access simplifies customers? ordering, billing, and customer care experience by giving them just one provider for their entire solution. The solution uses customers? existing telephony infrastructure, such as their PBX or key system equipment. Customers also benefit from flexible Qwest VoIP services which include a user-friendly Web portal that enables them to make changes and administer features for their voice services on the fly. Best of all, when no one is making a call, all of the bandwidth on their OneFlex Integrated Access connection is available for their business data needs, such as e-mail and other data applications. The allocation of bandwidth between voice and data is automatic, unlike older services that require a configuration change to allocate bandwidth between voice and data service.

With OneFlex Integrated Access, customers get one monthly rate for local and on-net voice services on up to 13 lines, and dedicated Internet access up to 1544 kilobits per second (equivalent to a T-1 line). Off-net long-distance calls are a low per-minute rate.

?Small businesses will find this service especially valuable because it?s so simple, which frees up their often-limited human and capital resources,? said Cliff Holtz, executive vice president, business markets group for Qwest. ?Today Qwest carries more than 1.8 billion minutes of VoIP traffic per month on our long-distance network. Our expertise in VoIP is unparalleled, and we continue to be a leader in delivering next-generation services such as OneFlex Integrated Access that help customers be more efficient.?

OneFlex Integrated Access is currently available in:

  • Albuquerque, N.M.
  • Billings, Mont.
  • Bismarck, N.D.
  • Boise, Idaho
  • Casper, Wyo.
  • Denver
  • Des Moines, Iowa
  • Minneapolis
  • Omaha, Neb.
  • Phoenix
  • Portland, Ore.
  • Salt Lake City
  • Seattle
  • Sioux Falls, S.D.

Qwest plans to offer it in the following markets by the end of 2004:

  • Baltimore
  • Boston
  • Chicago
  • Columbus, Ohio
  • Los Angeles
  • New York City
  • Orange County, Calif.
  • Philadelphia
  • San Diego
  • San Francisco
  • San Jose, Calif.
  • Washington, D.C.

OneFlex Integrated Access contributes to customers? Qwest Total Advantage plans, which aggregates customers? total spending on long-distance, local, data, IP and wireless services to give them volume discounts. The more customers spend under the plan, the more they can save on telecommunications costs.

Customers interested in learning more about Qwest OneFlex Integrated Access may contact 1-888-590-7725.

About Qwest

Qwest Communications International Inc. (NYSE: Q) is a leading provider of voice, video and data services. With more than 40,000 employees, Qwest is committed to the ?Spirit of Service? and providing world-class services that exceed customers? expectations for quality, value and reliability. For more information, please visit the Qwest Web site at www.qwest.com.

Forward Looking Statement Note

This release may contain projections and other forward-looking statements that involve risks and uncertainties. These statements may differ materially from actual future events or results. Readers are referred to the documents filed by us with the Securities and Exchange Commission, specifically the most recent reports which identify important risk factors that could cause actual results to differ from those contained in the forward-looking statements, including but not limited to: access line losses due to increased competition, including from technology substitution of our access lines with wireless and cable alternatives; our substantial indebtedness, and our inability to complete any efforts to de-lever our balance sheet through asset sales or other transactions; any adverse outcome of the SEC's current investigation into our accounting policies, practices and procedures and certain transactions; any adverse outcome of the current investigation by the U.S. Attorney's office in Denver into certain matters relating to us; adverse results of increased review and scrutiny by Congress, regulatory authorities, media and others (including any internal analyses) of financial reporting issues and practices or otherwise; rapid and significant changes in technology and markets; any adverse developments in commercial disputes or legal proceedings, including any adverse outcome of current or future legal proceedings related to matters that are the subject of governmental investigations, and, to the extent not covered by insurance, if any, our inability to satisfy any resulting obligations from funds available to us, if any; potential fluctuations in quarterly results; volatility of our stock price; intense competition in the markets in which we compete including the likelihood of certain of our competitors emerging from bankruptcy court protection or otherwise reorganizing their capital structure and competing effectively against us; changes in demand for our products and services; acceleration of the deployment of advanced new services, such as broadband data, wireless and video services, which could require substantial expenditure of financial and other resources in excess of contemplated levels; higher than anticipated employee levels, capital expenditures and operating expenses; adverse changes in the regulatory or legislative environment affecting our business; and changes in the outcome of future events from the assumed outcome included in our significant accounting policies.

The information contained in this release is a statement of Qwest's present intention, belief or expectation and is based upon, among other things, the existing regulatory environment, industry conditions, market conditions and prices, the economy in general and Qwest's assumptions. Qwest may change its intention, belief or expectation, at any time and without notice, based upon any changes in such factors, in Qwest's assumptions or otherwise. The cautionary statements contained or referred to in this release should be considered in connection with any subsequent written or oral forward-looking statements that Qwest or persons acting on its behalf may issue. This release may include analysts' estimates and other information prepared by third parties for which Qwest assumes no responsibility.

The company expects to file in August 2004 its form 10-Q for the three month period ended June 30, 2004. Please refer to the form 10-Q for a full description of second quarter 2004 results.

Qwest undertakes no obligation to review or confirm analysts' expectations or estimates or to release publicly any revisions to any forward-looking statements to reflect events or circumstances after the date hereof or to reflect the occurrence of unanticipated events.

By including any information in this release, Qwest does not necessarily acknowledge that disclosure of such information is required by applicable law or that the information is material.

The Qwest logo is a registered trademark of Qwest Communications International Inc. in the U.S. and certain other countries.

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