Denver, March 1, 2007 - Qwest Communications International Inc. (NYSE: Q) today announced Qwest Control, a leading Web-based self-service and management tool, will now be available to wholesale customers, giving them more functionality to better manage their voice and data services with Qwest.
Qwest Control will allow wholesale customers to generate detailed service summary reports and access important network information on a daily basis. Customers who previously had access to Remote Control, another one of Qwest's Web-based self-service and management tools, will also have access to both Qwest Control and Remote Control. This offers customers a comprehensive and convenient solution to manage their services with Qwest.
"We are always looking for ways to enhance and upgrade customer service tools to ensure services are cost-effective and efficient, which is so important to wholesale customers," said Roland Thornton, executive vice president, Qwest wholesale markets. "Qwest Control and Remote Control complement each other well, offering customers comprehensive and cost-effective tools to manage their voice and data services."
Qwest Control also allows customers to submit repair tickets online, manage user access and receive automatic notification of network issues for their toll-free, hosting and data services such as frame relay, asynchronous transfer mode (ATM). Qwest has also recently launched management tools in Qwest Control for wholesale customers who have implemented Qwest iQ Networking? services, Qwest's unique wide area networking solution.
Qwest offers a unique and powerful combination of voice and data solutions for businesses, government agencies and consumers - locally and throughout the country. Customers coast to coast are turning to Qwest's industry-leading national fiber optic network and its Spirit of Service for quality products and superior customer experience. For more information on Qwest, and its various operating subsidiaries, please go to www.qwest.com.