DENVER, November 29, 2006 - Qwest Communications International Inc. (NYSE: Q) today announced the addition of enhanced category searches for Qwest Wireless customers to its industry-leading Directory Assistance services. These enhanced services give wireless customers the ease of accessing important and useful information over-the-phone. Enhanced services are available to Qwest Wireless customers in Qwest's 14-state service region. Services include:
- Driving directions: Provides detailed driving directions to locations nationwide.
- Horoscopes: Receive daily horoscopes as well as daily horoscopes for up to 30 days in the future.
- Movie listings: Search by location of theater or movie name. Information also includes address and phone number of theater.
- Ski conditions: Reports on ski conditions at local ski areas across the U.S. Information includes current conditions which are updated twice daily.
- Weather: Nationwide weather reports are available including a 24-hour detailed forecast and four-day extended forecast.
"Whether a customer needs help finding a new driving route or wants to know how much snow has fallen at a favorite ski area, Qwest understands the importance of providing wireless customers with the convenience of receiving the information they need on their wireless phones," said Clark Conniff, director of operator and information services at Qwest. "As an industry leader in Directory Assistance services, we are thrilled to provide these new features to wireless customers with the exceptional quality of service 4-1-1 callers expect from Qwest."
Qwest Wireless callers who are interested in receiving enhanced information will hear a voice prompt offering these new features and after hearing the name and location prompt for directory assistance will be immediately transferred to a Qwest agent who can instantly access the information they need. In addition to these enhanced services Qwest Directory Assistance callers can now find nationwide business listings based on the type of business and location rather than requesting a specific business listing. This new service is available to landline and wireless customers in Qwest's 14-state service region and to Qwest Long Distance customers nationwide. There is no additional cost to customers for both the category search and the enhanced services other than the standard Directory Assistance charge.
Qwest Directory Assistance is consistently ranked No. 1 for overall quality and accuracy within the local and long-distance communications provider segments, according to the Paisley National Directory Assistance Performance Index. The report measures database accuracy, customer care, customer fulfillment and overall customer service for national directory assistance providers.
Qwest offers a unique and powerful combination of voice and data solutions for businesses, government agencies and consumers - locally and throughout the country. Customers coast to coast are turning to Qwest's industry-leading national fiber optic network and its Spirit of Service for quality products and superior customer experience. For more information on Qwest, and its various operating subsidiaries, please go to www.qwest.com.