DENVER, January 18, 2001 — Qwest Cyber.Solutions LLC, (QCS), the industry's largest enterprise ASP, today announced that it is the first service provider to successfully achieve the SAS 70 Type II certification. This accomplishment further validates that QCS is leading the ASP industry in operational excellence, and underscores their commitment to providing industry-leading service level agreements (SLAs) to its customers. With this certification, QCS' customers are spared the significant expense and effort associated with having their external auditors annually review and attest to QCS' control environment.
"QCS is again demonstrating their commitment to customers and excellence in service delivery with this latest accomplishment," said Amy Mizoras, senior ASP research analyst, IDC. "They are helping to set the standard for ASPs who seek to build and ensure client confidence through certification."
SAS 70 is the Statement on Auditing Standards No. 70, developed by the AICPA (American Institute of Certified Public Accountants). This examination provides a company's customers and its independent accountants with information about the company’s internal control structure, thereby assuring that the company is committed to operational excellence. QCS has achieved Type II certification, which indicates that QCS has been officially audited, attests to the design and operational effectiveness of procedures for security, controls and operations. The audit certifies that QCS has implemented and follows these documented and controlled procedures.
The SAS 70 certification, performed by Arthur Andersen, evaluated QCS' complete managed services environment, including its transition and activation procedures, security, help desk, problem change management process, monitoring systems, operations, disaster recovery program and other elements. This certification includes the systems and procedures in Qwest Cyber Centers and relating to Qwest's secure Internet Protocol network infrastructure used by QCS to deliver its managed services.
Many companies, specifically in the financial industry, are required to conduct yearly audits of their vendor companies, such as QCS, for their own internal purposes. Therefore, QCS' completion of SAS 70 will save customers time and money as auditing QCS will no longer be necessary.
"We believe in the importance of investing in quality systems that provide rock solid reliability and scalability," said John Charters, president and CEO. "Backing up our industry leading service level agreements, this independent third party certification demonstrates further commitment to delivering the best service in the industry to our customers."
About Qwest Cyber.Solutions
Qwest Cyber.Solutions (QCS) is the industry's largest enterprise applications service provider (ASP) delivering scalable and reliable business critical software solutions through remote management and hosting of Enterprise Resource Planning (ERP), Customer Relationship Management (CRM) and Business-to-Business (B2B) E-Commerce applications. QCS' software applications portfolio includes Ariba, Captura, Oracle, PeopleSoft, SAP, Siebel, and others. For more information, see the QCS Web site at www.qwestcybersolutions.com.
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