DENVER, March 23, 2000 ? Qwest Cyber.Solutions LLC, the industry?s largest Application Service Provider (ASP) and BMC Software, the industry leader in delivering application service assurance?, today announced that they have formed a strategic relationship to deliver ASP customers the highest levels of service for their hosted and managed application solutions. The two companies are developing a unique solution that goes beyond the scope of today?s service level agreements (SLAs) to bring every customer the benefits of comprehensive end-to-end monitoring, measurement, prediction capabilities and performance optimization for mission critical business applications.

Additionally, Qwest Cyber.Solutions intends to join BMC Software?s OnSite&153; Certification Program and BMC Software intends to utilize application services from Qwest Cyber.Solutions. The companies are currently identifying which of BMC Software?s applications Qwest Cyber.Solutions will host.

"The implications of our strategic relationship with BMC Software are huge. Together we are pushing the envelope by setting unprecedented new standards for others in the industry to follow," said John Charters, president and CEO of Qwest Cyber.Solutions. "Customers should expect more from their ASP partner than checkbook compensation for insufficient service levels. Today only a handful of the largest enterprises have the financial and technology resources to ensure maximum availability of applications, but now we are making this level of performance available to all our ASP customers."

Together Qwest Cyber.Solutions and BMC Software are developing new custom Knowledge Modules&153; that will result in a best-of-breed Service Assurance&153; solution that provides improved performance, increased productivity, and world class end-to-end service through:

  • End-to-end proactive monitoring capabilities that provides predictive management
  • Ability to drill down to identify and prevent potential disruptions immediately
  • Real-time availability, performance and recovery
  • Reduced time-to-market
  • A single point of contact

"Qwest Cyber.Solutions, a leader in the ASP marketplace, shares our vision and has the breadth and depth to deliver true Service Assurance on an enterprise-wide level," said Max Watson, BMC Software?s president and CEO. "We are pleased to pioneer this effort with them by creating a solution that will raise the bar for the entire ASP industry and improve Internet-based business solutions."

The new co-developed solution is currently under development and will be integrated into Qwest Cyber.Solutions' applications service provider (ASP) offerings beginning in April.

About Qwest Cyber.Solutions
Formed as a joint venture in June of 1999 between Qwest Communications International Inc. (NYSE: Q) and KPMG LLP, Qwest Cyber.Solutions (QC.S) is the industry's largest applications service provider (ASP). Combining Qwest's broadband Internet communications technology and KPMG's consulting and software integration expertise with strategic software vendors, QC.S delivers seamless, scalable and reliable enterprise wide software solutions to forward thinking enterprises of all sizes. QC.S' software applications portfolio includes Ariba, SAP, Oracle, Siebel, PeopleSoft, Captura and others. The complex business solutions are delivered over Qwest?s advanced Internet-based network that is directly connected to its CyberCenters, where the applications are hosted. The application solutions are integrated, activated and managed by QC.S experts. For more information please call 1-877-CYBRAPP.

About BMC Software
BMC Software is the leading provider of management solutions that enhance the availability, performance and recovery of companies' business-critical applications. This application service assuranceä strategy combines superior products with BMC Software Professional Services and outstanding customer support to assure the e-business applications companies and their customers rely on most, stay up and running around the clock. For more than 19 years, the world's leading companies have relied on BMC Software.

BMC Software is among the world's largest independent software vendors, a Forbes 500 company and is a member of the S&P 500, with calendar year 1999 revenues exceeding $1.6 billion. The company is headquartered in Houston, Texas, with offices worldwide. For more information, visit BMC Software's Web site at www.bmc.com, or please call 800-841-2031 or 713-918-8800.


Qwest is a registered trademark, and Qwest Cyber.Solutions is a trademark, of Qwest Communications International Inc. Other product and company names mentioned herein are trademarks of their respective owners.

This release may contain forward-looking statements that involve risks and uncertainties. These statements may differ materially from actual future events or results. Readers are referred to the documents filed by Qwest with the SEC, specifically the most recent reports which identify important risk factors that could cause actual results to differ from those contained in the forward-looking statements, including potential fluctuations in quarterly results, dependence on new product development, rapid technological and market change, failure to maintain rights of way, financial risk management and future growth subject to risks, ability to achieve Year 2000 compliance, adverse changes in the regulatory or legislative environment, and others listed therein. This release may include analysts' estimates and other information prepared by third parties, for which Qwest and Qwest Cyber.Solutions assume no responsibility. Neither Qwest nor Qwest Cyber.Solutions undertakes any obligation to review or confirm analysts' expectations or estimates or to release publicly any revisions to any forward-looking statements to reflect events or circumstances after the date hereof or to reflect the occurrence of unanticipated events.

BMC Software, BMC Software OnSite, Service Assurance, Knowledge Module, the BMC Software logos, and all other BMC Software product or service names are registered trademarks or trademarks of BMC Software, Inc. All other trademarks or registered trademarks belong to their respective companies. (c) 2000 BMC Software, Inc. All rights reserved.



Contact Information

Qwest Media Contact


Christy Weiner


(303) 992-6533


christy.weiner@qwest.com