DENVER, May 14, 2001 ? Qwest Communications International Inc. announced today that the price for a local call of unlimited time made on one of Qwest?s 96,000 pay phones in its 14 state local service territory will change from 35 cents to 50 cents beginning May 15 because of increasing maintenance expenses and declining use and revenues. Emergency calls to 911 service will continue to be free from any pay phone.
In the past five years, local use of pay phones has declined nearly 50 percent, because of the convenience and affordability of wireless phones plus increased use of calling cards, which do not require users to deposit coins. Approximately 50 percent of all pay phone users complete calls without cash by using a toll-free number or calling card. In addition, pay phone maintenance costs have increased, while revenues have decreased, forcing a change in price. The new 50-cent price is only the second increase in five years.
?Qwest continues to provide high-quality customer service and public pay phones are an important component when providing a complete line of communications products for all of our customers,? said Greg Fallin, vice president of public access solutions at Qwest. ?We recognize that many people rely on pay phones for a secure and reliable connection and this change will allow us to continue to provide this service.?
Qwest will reprogram pay phones in major cities by remote computer, while it will take three to four months to complete the conversion of all pay phones because technicians must do work at the site of the phone.
Qwest Communications International Inc. is a leader in reliable, scalable and secure broadband Internet-based data, voice and image communications for businesses and consumers. The Qwest Macro Capacity® Fiber Network, designed with the newest optical networking equipment for speed and efficiency, spans more than 106,000 miles globally. For more information, please visit the Qwest web site at www.qwest.com.
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