DENVER, September 27, 2001 ? Qwest Communications International Inc. (NYSE: Q), the broadband communications company, announced today the introduction of a new bundle of services that provides families with high-speed access to the Internet, while eliminating the need to tie-up the telephone. The new bundle, called ?Connected Home,? is the first solution to include Qwest?s high-speed DSL service for always-on access to the Internet and a residential telephone line for simultaneous voice communication with up to 20 of the most popular phone features for total call management capability.
?The whole idea of ?basic? communications is changing, especially when it comes to busy households,? said Randy Meissner, senior vice president of consumer marketing for Qwest. ?It?s not enough to have a phone and a dial-up connection for the PC anymore ? especially when there are adults and kids competing for access in the same household. Communications ? voice and data ? have to be integrated, fast and not get in the way of somebody else?s ability to communicate at the same time. Our new Connected Home bundle gives our customers the services they want in one integrated package on one bill.?
The bundle retails for $72.90 per month, and represents a savings of 40 percent over the cost of ordering the bundle?s features individually. For households that need to stay connected when away from home, customers can upgrade to Qwest?s Total Package bundle that adds 1,200 minutes of wireless calling - all for under $100 per month. Today, more than 30 percent of Qwest?s consumers in the 14-state local service area subscribe to a bundle compared to 20 percent just a year ago. Internet access service in the bundle features MSN Broadband Powered by Qwest?.
According to a recent Gartner Dataquest survey, more than 60 percent of all U.S. households now access the Internet from home. That figure includes the almost 65 million parents, children, singles, working couples, and seniors who use their PCs to e-mail friends and family, check sports scores, monitor stock prices, research school projects, or conduct online banking. As usage increases, and more people discover new applications, speed becomes a virtual necessity, and, especially for busy households, competition for the phone and PC becomes inevitable. More than 25 percent of all households that access the Internet choose high-speed access versus a dial-up connection according to the Gartner study.
?Connected Home is Qwest?s solution to the needs of consumers who want to be able to enjoy high-speed access to the Internet without tying up their telephone,? said Meissner. ?Thanks to DSL, customers can do just that over a single phone line. It?s a perfect solution for many households.?
Packaging for a New Millennium
A recent study by The Strategis Group found that 90 percent of consumers are very interested in bundled telecommmunications services. In their most basic form, telecom packages include the customer?s phone line, features and long distance services. As the pace of modern life increases and people become more mobile, the need and means to stay connected intensifies and becomes more complex. Beyond convenience and value, consumers are also seeking more control over their busy lives, and it becomes a given that the products in those packages will work seamlessly across all the various ways they communicate: phone, e-mail and wireless.
Building Long-term Relationships
?Bundles are convenient and high-value building blocks of a growing relationship we have with our customers, and especially as we prepare to re-enter the long-distance market in our 14-state local service area,? said Meissner.
The launch of the bundle of services is integral to Qwest?s long-term strategy of bringing long-distance service to all of its customers who continue to look for all of their services - voice, data, Internet, wireless and long-distance - from one provider on one bill.
Qwest Communications International Inc. (NYSE: Q) is a leader in reliable, scalable and secure broadband data, voice and image communications for businesses and consumers. The Qwest Macro Capacity® Fiber Network, designed with the newest optical networking equipment for speed and efficiency, spans more than 113,000 miles globally. For more information, please visit the Qwest Web site at www.qwest.com.
This release may contain projections and other forward-looking statements that involve risks and uncertainties. These statements may differ materially from actual future events or results. Readers are referred to the documents filed by Qwest with the Securities and Exchange Commission, specifically the most recent reports which identify important risk factors that could cause actual results to differ from those contained in the forward-looking statements, including potential fluctuations in quarterly results, volatility of Qwest?s stock price, intense competition in the communications services market, changes in demand for Qwest?s products and services, dependence on new product development and acceleration of the deployment of advanced new services, such as broadband data, wireless and video services, which could require substantial expenditure of financial and other resources in excess of contemplated levels, higher than anticipated employee levels, capital expenditures and operating expenses, rapid and significant changes in technology and markets, adverse changes in the regulatory or legislative environment affecting Qwest?s business, delays in Qwest?s ability to provide interLATA services within its 14-state local service territory, adverse conditions in the economy nationally and within its territory, failure to maintain rights of way, and failure to achieve the projected synergies and financial results expected to result from the acquisition of U S WEST timely or at all and difficulties in combining the operations of Qwest and U S WEST. This release may include analysts? estimates and other information prepared by third parties for which Qwest assumes no responsibility. Qwest undertakes no obligation to review or confirm analysts? expectations or estimates or to release publicly any revisions to any forward-looking statements to reflect events or circumstances after the date hereof or to reflect the occurrence of unanticipated events.