Denver, December 20, 1999 - Qwest Communications International Inc. (NASDAQ: QWST), the broadband Internet communications company, today announced the availability of Qwest Managed Exchange Services which enable companies of all sizes to easily and cost effectively deliver Microsoft Exchange e-mail and advanced messaging applications throughout their organization. The services are being hosted and managed in Qwest's state-of the-art CyberCenters, which offer a complete spectrum of outsourcing services from basic hosting to full-service applications management.
By offering the new hosting service on a monthly-fee basis, Qwest enables customers to save on costs associated with hardware, software and information technology staffing resources. Some analysts estimate that a company can realize up to 40% savings per user on their e-mail and messaging system with Qwest's integrated service.
Qwest's Managed Exchange Services enable enterprise customers to capitalize on the rich knowledge management features of Exchange and lower Exchange's total cost of ownership. The new services also provide small- and medium-sized customers - who have limited IT resources to deploy and manage advanced messaging applications - with the same rich Exchange messaging and collaboration capabilities enjoyed by the largest Fortune companies.
"Qwest Managed Exchange Services represents the newest offering to result from our relationship with Microsoft," said Lew Wilks, Qwest's president of Internet and Multimedia markets. "By outsourcing applications such as messaging and collaboration, companies can save time, money and resources and focus on their core businesses."
The secure, managed, fully interoperable and scalable suite of messaging services is based on the Windows NT Server operating system and Microsoft Exchange Server running in Qwest's CyberCenters. The CyberCenters are directly and securely connected to Qwest's high-speed, Internet backbone and offer 24x7 management and administration of the Exchange environment by Qwest's staff of Microsoft Certified Systems Engineers (MCSEs).
"Qwest is continuing to take a leadership role in delivering Microsoft software as a service, providing unique value to a range of customer segments," said Thomas Koll, vice president, Network Solutions Group, Microsoft Corp. "Qwest's Managed Exchange Services are tailored for customers interested in hosted solutions and will prove to be a valuable service."
Qwest Managed Exchange Services Packages
Customers will be able to select from three Qwest Managed Exchange Services packages, including Exchange Basic and Exchange Complete, both of which include hardware, software, installation, configuration, management and administration as well as backup, restore and additional optional services to meet specific needs. In addition, Qwest offers an Exchange Outsource package that provides custom outsourcing for customers with existing Microsoft Exchange installations.
- Exchange Basic
Designed for smaller companies that do not have existing e-mail or desire an upgrade including calendar and group scheduling capabilities. This service includes all hardware, software, hosting and management as part of the monthly service fee.
- Exchange Complete
Provides the richest set of collaboration and knowledge management that Microsoft Outlook and Microsoft Exchange have to offer, including e-mail, calendaring, group scheduling, public folder applications, newsgroup, threaded discussions, access/size control, SPAM control, virus scanning and more. This service includes all hardware, software, application management, administration, and hosting as part of the monthly service fee.
- Exchange Outsource
Provides whole or partial outsource hosting, management, administration and support of existing Microsoft Exchange operations to Qwest's staff of Microsoft Certified Systems Engineers (MCSEs).
Pricing and Availability
Pricing starts at $15/month/mailbox with a $10/mailbox one time set-up fee. Initially, Qwest will offer the managed service through its channels including the Qwest Business Partner Program and Qwest Cyber.Solutions. Leading value added resellers such as MicroAge, Inc. (MICA) and Software Spectrum, Inc. (SSPE) have the ability to offer customers the solution as members of the Qwest Business Partner Program. Additionally, Qwest's application service provider (ASP) joint venture with KPMG, Qwest Cyber.Solutions, will integrate the Managed Exchange offering with their Internet-based SAP and Siebel Systems and other business applications to provide a completely integrated solution that maximizes value and cost-effectiveness.
Qwest Communications International Inc. (Nasdaq: QWST) is a leader in reliable, scalable and secure broadband Internet-based data, voice and image communications for businesses and consumers. The Qwest Macro Capacity® Fiber Network, designed with the newest optical networking equipment for speed and efficiency, spans more than 24,500 miles in North America. In addition, KPNQwest (Nasdaq: KQIP), Qwest's European joint venture with KPN, the Dutch telecommunications company, is building and will operate a high-capacity European fiber optic, Internet-based network that will span 9,150 miles when it is completed in 2001.
This release may contain forward-looking statements that involve risks and uncertainties. These statements may differ materially from actual future events or results. Readers are referred to the documents filed by Qwest with the SEC, specifically the most recent reports which identify important risk factors that could cause actual results to differ from those contained in the forward-looking statements, including potential fluctuations in quarterly results, dependence on new product development, rapid technological and market change, failure to maintain rights of way, financial risk management and future growth subject to risks, Qwest's ability to achieve Year 2000 compliance, adverse changes in the regulatory or legislative environment, and failure to complete the merger with U S WEST and achieve projected synergies and financial results timely or at all. This release may include analysts' estimates and other information prepared by third parties, for which Qwest assumes no responsibility. Qwest undertakes no obligation to review or confirm analysts' expectations or estimates or to release publicly any revisions to any forward-looking statements to reflect events or circumstances after the date hereof or to reflect the occurrence of unanticipated events.
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