Denver, March 5, 2001 - Qwest Communications International Inc. (NYSE:Q), the broadband Internet communications company, today announced that it is working with Kyocera Wireless Corporation to replace approximately 11,000 of Kyocera's QCP-3035 model wireless phones sold to Qwest customers in 12 states beginning in December 2000. The replacement program affects approximately one percent of Qwest wireless customers in Arizona, Colorado, Idaho, Iowa, Minnesota, Montana, Nebraska, New Mexico, Oregon, Utah, Washington and Wyoming.
Kyocera informed Qwest that during the course of ongoing reliability testing on the QCP-3035 model phones, it was determined that, under limited circumstances, some may not meet energy emission standards set by the Federal Communications Commission (FCC) when used in analog mode outside digital coverage areas. Kyocera also informed Qwest that they believe that, based on testing and available research, the original and replacement phones do not create a health or safety issue from energy emissions.
"We support Kyocera's decision to replace all the QCP-3035 phones," said Peter Mannetti, president of Qwest wireless. "It's the right thing to do. And we are doing it quickly."
Qwest will notify affected customers on Tuesday, March 6 and expects to deliver new QCP-3035 model replacements by Thursday, March 8. Service on the replacement phones will be activated no later than 6:00 a.m., MST, on Friday, March 9. Qwest wireless will also automatically credit customers with one month of free standard service, at their monthly price plan rate, on a future invoice.
The QCP-3035 model can be identified by the model number that appears below the "0" on the keypad of the phone. Other wireless phone models are not being replaced.
Customers with QCP-3035 model phones may call 1-877-283-5847 or visit Qwest wireless retail stores for additional information about the replacement program. Qwest representatives at the same number or at the stores will provide personal assistance and support and can activate replacement phones. The Qwest wireless web site, www.qwest.com/wireless, also includes specific information about the replacement, including the locations of the Qwest wireless retail stores.
Kyocera is paying the costs and expenses associated with the replacement program. Qwest does not expect the replacement program to have any material effect on its operations or financial results.
Qwest Communications International Inc. (NYSE: Q) is a leader in reliable, scalable and secure broadband Internet-based data, voice and image communications for businesses and consumers. The Qwest Macro Capacity(r) Fiber Network, designed with the newest optical networking equipment for speed and efficiency, spans more than 106,000 miles globally. For more information, please visit the Qwest web site at www.qwest.com.
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