North Logan, Utah, August 8, 2006 - Qwest Communications International Inc. (NYSE: Q) today announced the grand opening of a customer sales and service center in North Logan, Utah. Qwest currently employs nearly 500 people working in the new sales and service center and is on track to reach nearly 600 by the end of the year.
"The workforce in northern Utah has proven to be exactly as dedicated, enthusiastic and technologically savvy as we anticipated," said Jerry Fenn, Qwest president for Utah. "Thanks to economic-development incentives and our partnership with the state, we have been able to make Qwest one of the largest employers in the Cache Valley."
The new sales and service center is part of Qwest?s Spirit of ServiceTM initiative to effectively meet customer demand in the competitive marketplace, and provide a consistently high-quality customer service experience. The North Logan location will handle calls from Qwest customers throughout the company?s 14-state local service region. In addition, employees in the center will focus on delivering complete and personalized service to Qwest customers.
"Today we celebrate the official grand opening of the sales and service center," said Paula Kruger executive vice president, Mass Markets at Qwest. "We are encouraged by the outstanding contribution this call center is already making thanks to exceptional people and this top-notch facility."
Training for sales and service associates began in mid-April. New employees go through a 12-week associate training program. Many of the positions at this Qwest location are represented by the Communications Workers of America and include a benefits package.
Qwest offers a unique and powerful combination of voice and data solutions for businesses, government agencies and consumers ? locally and throughout the country. Customers coast to coast are turning to Qwest?s industry-leading national fiber optic network and its Spirit of Service for quality products and superior customer experience. For more information on Qwest, and its various operating subsidiaries, please go to www.qwest.com.