DENVER, June 19, 2003 ? Business customers have voted Qwest Communications International Inc. (NYSE: Q) the best in delivering several critical voice and data services in the June 2003 America?s Network Enterprise User Survey. According to the survey conducted by a leading telecommunications trade publication, Qwest was top-rated in five product categories?more than any other service provider in the study. Enterprise customers gave Qwest the highest ratings for:
- Long-distance voice services
- VPN/private IP services
- Outsourced security services
- Application services
- DSL provider (tied with two other carriers)
- Customers also rated Qwest the highest for DSL price satisfaction
?We are thrilled with our number one rankings because these figures come from our customers,? said Pat Engels, executive vice president, product and pricing for Qwest. ?This further illustrates Qwest?s commitment to customers and the Spirit of Service. We value our customer relationships, and we are glad they have noticed we are doing all we can to provide them with the best service and experience possible.?
America?s Network also reports that more than 37 percent of customers expect to increase their spending on DSL or cable modem and 35 percent expect to increase VPNs/private IP services spending ? two areas in which Qwest is an industry leader.
?This is of particular interest to us because it shows that we have an excellent opportunity to grow our DSL and virtual private network product offerings for existing and new customers,? continued Engels.
The products highlighted by customers in the America?s Network survey are significant components of Qwest?s overall business communications portfolio. Qwest offers small, medium and enterprise business customers a variety of local and long-distance voice solutions. Qwest also offers a comprehensive portfolio of data communications solutions that complete any business? wide area or local area network. From DSL to high-speed dedicated Internet access, Qwest can provide business customers with the type of data communications they need.
The America?s Network Enterprise User Survey asked respondents to name their preferred service provider for 11 services and then asked them to rate that provider on a scale from 1 to 5. Of the nine product categories in which Qwest was rated, the company scored first in four and did not score below average in any area.
America's Network Magazine brings readers a unique, well-organized package of original, independent reporting and business analysis of telecommunications technologies for today's public network. America's Network provides telecom industry members with an independent benchmark of what technologies and strategies make the best business sense, which solutions work and which remain unproven.
Qwest Communications International Inc. (NYSE: Q) is a leading provider of voice, video and data services to more than 25 million customers. The company?s 50,000 employees are committed to the ?Spirit of Service? and providing world-class services that exceed customers? expectations for quality, value and reliability. For more information, please visit the Qwest Web site at www.qwest.com.
This release may contain projections and other forward-looking statements that involve risks and uncertainties. These statements may differ materially from actual future events or results. Readers are referred to the documents filed by us with the Securities and Exchange Commission, specifically the most recent reports which identify important risk factors that could cause actual results to differ from those contained in the forward-looking statements, including but not limited to: unanticipated delays in completing the process of our restatement of historical financial statements and related audits; the duration and extent of the current economic downturn in our 14-state local service area, including its effect on our customers and suppliers; the effects of our anticipated restatement of historical financial statements including delays in or restrictions on our ability to access the capital markets or other adverse effects to our business and financial position; our substantial indebtedness, and our inability to complete any efforts to de-lever our balance sheet through asset sales or other transactions; any adverse outcome of the SEC's current investigation into our accounting policies, practices and procedures and certain transactions; any adverse outcome of the current investigation by the U.S. Attorney's office in Denver into certain matters relating to us; adverse results of increased review and scrutiny by Congress, regulatory authorities, media and others (including any internal analyses) of financial reporting issues and practices or otherwise; the failure of our chief executive and chief financial officers to provide certain certifications relating to certain public filings; delays in making required public filings with the SEC; rapid and significant changes in technology and markets; any adverse developments in commercial disputes or legal proceedings, including any adverse outcome of current or future legal proceedings related to matters that are the subject of governmental investigations, and, to the extent not covered by insurance, if any, our inability to satisfy any resulting obligations from funds available to us, if any; our future ability to provide interLATA services within our 14-state local service area; potential fluctuations in quarterly results; volatility of our stock price; intense competition in the markets in which we compete, including the likelihood of certain of our competitors emerging from bankruptcy court protection or otherwise reorganizing their capital structure and competing effectively against us; changes in demand for our products and services; dependence on new product development and acceleration of the deployment of advanced new services, such as broadband data, wireless and video services, which could require substantial expenditure of financial and other resources in excess of contemplated levels; higher than anticipated employee levels, capital expenditures and operating expenses; adverse changes in the regulatory or legislative environment affecting our business; and changes in the outcome of future events from the assumed outcome included in our significant accounting policies.
The information contained in this release is a statement of Qwest's present intention, belief or expectation and is based upon, among other things, the existing regulatory environment, industry conditions, market conditions and prices, the economy in general and Qwest's assumptions. Qwest may change its intention, belief or expectation, at any time and without notice, based upon any changes in such factors, in Qwest's assumptions or otherwise. The cautionary statements contained or referred to in this release should be considered in connection with any subsequent written or oral forward-looking statements that Qwest or persons acting on its behalf may issue. This release may include analysts' estimates and other information prepared by third parties for which Qwest assumes no responsibility.
Qwest undertakes no obligation to review or confirm analysts' expectations or estimates or to release publicly any revisions to any forward-looking statements to reflect events or circumstances after the date hereof or to reflect the occurrence of unanticipated events.
By including any information in this release, Qwest does not necessarily acknowledge that disclosure of such information is required by applicable law or that the information is material.
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