OVERLAND PARK, Kan., Oct. 24 /PRNewswire-FirstCall/ -- Embarq (NYSE: EQ), the fifth largest local communications company in the country, introduces EMBARQ(TM) Smart Connect(SM) service, an innovative technology that allows calls to move seamlessly between a business' wireless and wireline networks -- all without interrupting the call. EMBARQ began its tiered rollout of this new technology by launching in Las Vegas, Orlando and Charlottesville, Va.
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The general capability can be enhanced further with the EMBARQ(TM) Smart Connect(SM) Plus which enables calls to automatically move between the EMBARQ wireless network and the on-premise Wi-Fi network, whichever is strongest, without manual transfer of the call. This enables businesses to be more accessible to their customers and colleagues, helping to reduce wireless costs, and improve coverage and call quality. This smart network connection will help minimize dropped calls, allow for better management of wireless charges and provide efficient integration of mobile workers.
"When you realize that up to 50 percent of wireless minutes are conducted from inside your business (Pyramid Research, 2005), the innovative nature of EMBARQ Smart Connect and the potential value that the technology delivers becomes clear," said Tom McEvoy, president, Business Markets. "The ability to move a call from your wireless network to your office network, and vice versa, can reduce the amount of more expensive wireless minutes you use while in the office. A reduction in usage translates to a lower wireless bill and savings for your business while helping to increase the mobility and productivity of your employees while on premise -- and it's all made possible with a simple push of a button on your wireless phone."
EMBARQ Smart Connect, which will work with any wireless device and network service provider, allows businesses to move calls between their wireless and wireline networks at the push of a button without interrupting the call. EMBARQ Smart Connect Plus employs the Starcom Pocket PC 6700 phone allowing automatic moves between Wi-Fi and wireless networks. This light and manageable productivity powerhouse combines a wireless phone, Evolution Data Optimized (EVDO) and Wi-Fi data functionality.
This technology was developed in conjunction with NewStep Networks, which specializes in fixed-mobile convergence (FMC), the merger of wireless and wireline devices, especially for EMBARQ.
Following its initial three-market introduction, EMBARQ Smart Connect has also debuted in Fayetteville, N.C., Mansfield, Ohio and Ft. Myers, Fla.
EMBARQ (NYSE: EQ), headquartered in Overland Park, Kansas, offers a complete suite of common sense communications services. The company has approximately 20,000 employees and operates in 18 states. EMBARQ, which is expected to rank among the Fortune 500, is included in the S&P 500.
For consumers, EMBARQ offers an innovative portfolio of services that includes reliable local and long distance home phone service, high-speed Internet, wireless, and satellite TV from DISH Network(R) -- all on one monthly bill.
For businesses, EMBARQ has a comprehensive range of flexible and integrated services designed to help businesses of all sizes be more productive and communicate with their customers. This service portfolio includes integrated local voice and data services, long distance, Business Class DSL, wireless, enhanced data network services, voice and data communication equipment and managed network services.
EMBARQ believes that by focusing on the communities the company serves and by employing common sense and practical ingenuity, it is able to provide customers with a committed partner, dedicated customer service and innovative products for work and home. For more information, visit embarq.com.
EMBARQ(TM) Smart Connect(SM) Facts
-- A 2005 study conducted by Pyramid Research shows that up to 50 percent of billed wireless minutes occur inside a business' location.
-- EMBARQ(TM) Smart Connect(SM) service will enable business customers to move seamlessly between their wireline or wireless device depending on which is more economical or convenient for them.
-- EMBARQ Smart Connect service will reduce dropped calls, allow for better management of wireless charges and provide efficient integration of mobile workers.
-- Accessibility: The EMBARQ Smart Connect service ensures that you are always accessible to your clients and customers. The EMBARQ Smart Connect service allows you to have a single phone number shared between your office phone and wireless device.
-- Savings: EMBARQ Smart Connect service allows you to "move" calls between your office and mobile phones. The ability to move a call from your mobile phone to your office phone reduces the amount of wireless minutes you use while in the office. This reduction in usage translates into a lower wireless bill and savings for your business.
-- Flexibility: The EMBARQ Smart Connect service allows you to move a call from your office phone to your mobile phone, and vice versa, without interrupting the call. This means you do not have to end a call because you have to leave your desk.
-- Convenience: The EMBARQ Smart Connect Service will work with virtually any wireless device and carrier.
-- EMBARQ Smart Connect "Plus" service: With EMBARQ(TM) Smart Connect(SM) Plus, wireless calls automatically move between the EMBARQ wireless network and the on-premise Wi-Fi network, whichever is strongest, without manual transfer of the call. Currently, Smart Connect Plus works only in conjunction with the Starcom Pocket PC 6700 with additional devices being made available in the future.
-- The Starcom Pocket PC 6700 wireless smart device allows you to carry your office in your pocket. It is a light and manageable productivity powerhouse combining a wireless phone, Evolution Data Optimized (EV- DO) and Wi-Fi data functionality. The new Microsoft Windows Mobile 5.0 Pocket PC Phone Edition Software allows you to view presentations on the go with Power Point Mobile and enhanced attachment-viewing capabilities with Excel Mobile.