Wake Forest, N.C. – CenturyLink continues to work to restore telephone and Internet services that were impacted by damages caused by Hurricane Irene.
Technicians have identified the locations in eastern North Carolina where communications are still impacted, and are repairing services now that it is safe for employees to access the areas. Additional generator resources are being deployed to areas where commercial power continues to be out. As those areas come back online, the generators will be redeployed to other affected areas.
CenturyLink encourages customers to be prepared for severe weather season by keeping at least one telephone in the home that does not need to be plugged into a power outlet. All cordless telephones must be plugged in and will, therefore, not work during power outages.
“CenturyLink’s priority is customer service and restoring communications,” said Kevin McCarter, vice president and general manager for Central & Eastern North Carolina. “We appreciate our customers’ patience while we work to resolve the issues caused by this massive hurricane.”
For more information, customers can call CenturyLink. Residential customers can call 800-788-3600, and business customers should call 800-786-6272.
CenturyLink is the third largest telecommunications company in the United States. The company provides broadband, voice and wireless services to consumers and businesses across the country and advanced entertainment services under the CenturyLinkTM PrismTM TV and DIRECTV brands. In addition, the company provides data, voice and managed services to business, government and wholesale customers in local, national and select international markets through its high-quality advanced fiber optic network and multiple data centers. CenturyLink also is recognized as a leader in the network services market by key technology industry analyst firms, and is a global leader in cloud infrastructure and hosted IT solutions for enterprises through Savvis, a CenturyLink company. CenturyLink’s customers range from Fortune 500 companies in some of the country’s largest cities to families living in rural America. Headquartered in Monroe, La., CenturyLink is an S&P 500 company and is included among the Fortune 500 list of America’s largest corporations. For more information, visit www.centurylink.com.