MONROE, La. – CenturyLink, Inc. (NYSE: CTL) yesterday was awarded ATLANTIC-ACM’s 2014 Metro Wholesale Service Provider Excellence Awards in the ILEC division for Brand, Sales Reps, Provisioning, Billing, and Customer Service at this year’s COMPTEL Plus Trade Show in Dallas. This is the ninth consecutive year CenturyLink has been recognized by their customers through ATLANTIC-ACM research.
The awards are based on extensive customer surveys conducted by ATLANTIC-ACM and derived from more than 1,800 individual ratings of metro service providers by their wholesale customers.
“CenturyLink’s wholesale buyers really admire their customer-facing operations, again rating them at the top of the ILECs in five categories,” said Fedor Smith, ATLANTIC-ACM president.
“We’re very pleased to be recognized by ATLANTIC-ACM again this year for providing outstanding service,” said Bill Cheek, president, CenturyLink Wholesale. “We look forward to continuing our commitment to offer best-in-class service, now and in the future.”
For more information on CenturyLink Wholesale, go to http://www.centurylink.com/wholesale/.
CenturyLink is the third largest telecommunications company in the United States and is recognized as a leader in the network services market by technology industry analyst firms. The company is a global leader in cloud infrastructure and hosted IT solutions for enterprise customers. CenturyLink provides data, voice and managed services in local, national and select international markets through its high-quality advanced fiber optic network and multiple data centers for businesses and consumers. The company also offers advanced entertainment services under the CenturyLink® PrismTM TV and DIRECTV brands. Headquartered in Monroe, La., CenturyLink is an S&P 500 company and is included among the Fortune 500 list of America’s largest corporations. For more information, visit www.centurylink.com.