CHICAGO and DENVER - May 14, 1998 - Ameritech and Qwest Communications today announced a teaming arrangement to offer residential and small business customers a combined local and long distance package of services, available from a single source.
As part of the arrangement, with one call, residential and small business customers in Ameritech's five state region - Ohio, Michigan, Illinois, Indiana and Wisconsin - will be able to sign up for CompleteAccess (SM), a competitively priced package of local and long distance services on one single, convenient bill, supported by a single customer service number.
CompleteAccess brings together Ameritech's reliable local service and popular call management features at a discount with a breakthrough long distance offer from Qwest. For residential customers, CompleteAccess includes Ameritech local service and custom calling features and Qwest long distance service at the rate of seven cents per minute for evenings and weekends and 15 cents per minute during weekdays for all state to state and instate calls. For small business customers, CompleteAccess features Ameritech's ValueLink Extra-Select (TM) volume discount local services and Qwest long distance service at a simple flat rate, 24 hours a day, seven days a week for all state to state and instate calls.
"Customers crave choice and convenience, and this offer responds to our customers by offering them the ultimate convenience," said Diane Primo, president of Ameritech product management. "For the first time, customers will have the opportunity to choose a complete solution - one that's simple, supported by attentive customer service and a tremendous value. The teaming of Ameritech and Qwest to offer a local and long distance package represents an historic first for Ameritech customers - delivering immediate and tangible benefits to residential and small business customers."
"Qwest is pleased to work with Ameritech to provide customers with the choice of a convenient and competitive package of Ameritech local and Qwest long distance services," said Joseph P. Nacchio, president and CEO of Qwest. "CompleteAccess is a perfect example of a service offering that can be created in a competitive marketplace - a marketplace where customers are clearly the winners."
The introduction of CompleteAccess (SM) for residential and small business customers responds to growing customer interest in ordering a wide range of communications services with a single call. Ameritech found in a recent survey that nearly two-thirds of its customers want to be able to choose a package of telecommunications services with a single call.
"This offer supports Ameritech's strategy of speeding the growth in our core business by listening to t Primo said.
Ameritech's residential customers interested in signing up for CompleteAccess may call 1-800-526-9399, and small business customers should dial 1-800-719-0200.
This release may contain forward-looking statements that involve risks and uncertainties. These statements may differ materially from actual future events or results. Readers are referred to the documents filed by Qwest with the SEC, specifically the most recent reports on Form 10-Q, which identify important risk factors that could cause actual results to differ from those contained in the forward-looking statements, including potential fluctuations in quarterly results, dependence on new product development, rapid technological and market change, failure to complete the network on schedule, volatility of stock price, financial risk management and future growth subject to risks.
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