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  • April 23, 2018

    Cyber attacks happen every second across the world, to businesses of every size in every sector. Headlines broadcast a new cautionary tale every day, making it clear that even for companies with security measures in place, all it takes is a single employee error or a small crack in the armor to bring about a breach...View Post

  • April 23, 2018

    As if ransomware, phishing and all other manner of ways hackers are trying to steal things wasn’t enough, it appears government has a new type of attack to worry about: cryptojacking. And the problem is, it’s a particularly difficult one to defend against because it’s hard to even notice it’s happening...View Post

  • April 18, 2018

    As many as 66% of healthcare organizations are updating their technology networks and systems driven by patient needs, healthcare efficiency and cost containment. Healthcare costs are soaring. National health expenditures in the United States accounted for $3.2 trillion in 2015—nearly 18% of the country’s total GDP...View Post

  • April 17, 2018

    WASHINGTON, April 17, 2018 -- CenturyLink, Inc. (NYSE: CTL) thanks Mignon Clyburn for her service as a commissioner of the Federal Communications Commission (FCC). “Commissioner Clyburn has been...

  • April 17, 2018

    As Shakespeare might say if he was still around today, there is “much ado about nothing” when it comes to the Internet of Things (IoT). Companies are eager to talk about how Artificial Intelligence (AI) is transforming IoT by connecting devices, automating tasks and analyzing large chunks of data...View Post

  • April 13, 2018

    The mission of the educational system is to provide students with the best possible start in life. Giving the students the best start in life also means protecting their identity and data. Whether in higher education (colleges and universities) or in K-12 environment (public or private schools), the goal stays the same: educate the students...View Post

  • April 13, 2018

    So you’ve made the decision to grow your business – congratulations! Now get ready for the next challenge: how to scale your business for growth. Even if you manage to sell like crazy, you’ll soon have another problem: you have to be able to deliver to all those new customers...View Post

  • April 12, 2018

    You’ve probably been hearing a lot about the hybrid cloud, and that it’s hugely popular among businesses of all sizes and throughout all industries. You’ve been told your business could significantly benefit from it. So what’s the draw? What’s really going on...View Post

  • April 12, 2018

    Several years ago, Alan Hackney, former CIO of John Hancock and now Health Information Technology Officer for the State of Connecticut, told me that “CIOs were becoming the orchestrator of business services versus the builder of operational business services...View Post

  • April 11, 2018

    When the internet allows us to see granular data on our spending, monitor home security from afar, and even track the movements of our pets, it’s absolutely logical that we should want more control over something that’s steadily costing more each year – our energy consumption...View Post

  • April 11, 2018

    Running a small business is a lot of work. Finding a way to streamline business processes will lighten the load. The good news is you don’t have to spend a bundle on specialized software that helps you manage and improve your business – you might already have access to business apps that provide the features you need...View Post

  • April 10, 2018

    While customer experience gets a lot of lip service these days, few companies have actually closed the gap between talking and doing. Delivering an excellent customer experience requires addressing customer needs and figuring out the best way to do so...View Post

  • April 6, 2018

    One click. That’s all it takes to fall victim to a phishing campaign. And since phishing exploits human susceptibility, 59 percent of hackers identify phishing as the best strategy for data exfiltration...View Post

  • April 5, 2018

    The benefits that come from accelerating down the road to the cloud are clear, ranging from improving agility and increasing flexibility to minimizing large capital expenditures and strengthening security. A new infographic by CenturyLink and VMware illuminates the crossroads of critical decisions facing IT professionals tasked with navigating the twists and turns of their company’s journey toward digital transformation...View Post

  • April 5, 2018

    For manufacturers, technology is moving fast. We welcome it. As a business we are about driving change. New technology is what makes us successful. But there are risks. The fourth industrial revolution brought by data and connectivity creates a great need to compete with big disruptive technologies otherwise we will fail, with terrible consequences for the next generation...View Post

  • April 5, 2018

    For prospective small business owners, getting a new company off the ground may seem to be an intensely complicated endeavor. Though there’s no question that the process can be long and detailed – requiring research, analysis, funding and planning – it can be beneficial for the entrepreneur to focus on the basic concept of simplicity...View Post

  • April 5, 2018

    When you’re an entrepreneur, you become part of a world that seemingly places great emphasis on getting big. Talk to any entrepreneur and they’ll share with you their grand plans for their businesses. They’ll tell you about how they came up with their concept, how little sleep they’re getting, how “disruptive” their product/service is, what VC they just met with, and other similar stories of their alleged successes...View Post

  • April 4, 2018

    Raise your eyes from the screen for a moment and look at the light switch on the wall. Can’t get much simpler than that device. One moving part. Every child knows how to use it. And it’s rare that it doesn’t work...View Post

  • April 4, 2018

    A business’s long-term success and momentum are ultimately derived from its customers’ satisfaction. No matter if a company is B2B or B2C, they must cultivate strong relationships that incentivize customers to come back repeatedly. For consumer-facing businesses especially, the experience should be the focal point of any interactions because a positive outcome, no matter if it results in a sale, will likely translate to a better reputation, stronger loyalty, and hopefully drive results with word-of-mouth advertising...View Post

  • April 4, 2018

    Grand Rapids, Mich., has redesigned its website, and in doing so, officials are hopeful that sometime soon the government will never have to talk with its citizens again. That is unless, of course, the citizens actually want to talk to their government. Basically, in redesigning its website, Grand Rapids has made it so that 240 municipal services that used to require in-person appearances, letters or phone calls can now be done entirely online, at any time of day and from any location...View Post

  • April 4, 2018

    The city of Baltimore, which searched nationwide before plucking its new top tech executive from the private sector late last year, hopes to realize a first later this year under his direction – creating an enterprise-wide road map for information technology (IT) modernization...View Post

  • April 3, 2018

    For those who couldn’t make it to Enterprise Connect 2018 this year, the key takeaway is that Unified Communications and Collaboration (UC&C) is at the tipping point. Technologies are starting to come together as customers understand what impact they really want to make...View Post

  • April 3, 2018

    Everything we buy involves choice, so we have to make a selection and what we choose depends on decision-making styles. Even if there is only one product of its kind available, only one person delivering a specific service, we still have a choice—buy it or forget it...View Post

  • April 3, 2018

    Meetings pose an ongoing challenge for business leaders. The goal is to lead meetings more efficiently. However, that’s easier said than done. Although they’re a necessary part of effective communication and collaboration, meetings can easily become a drudgery for attendees. For years, interoffice meetings meant handing out a paper-based agenda...View Post

  • April 2, 2018

    Think about the tools you use to manage your business. According to research from Applied Business, nearly three-quarters (73%) don’t use resource planning and workflow management software, with 67% not using a CRM (Customer Relationship Management) application. More worrying is that the research reveals that small businesses are often prone to errors with the systems they do use, which has a negative impact on their overall profitability...View Post

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