Nemertes Research interviewed more than 2,000 IT decision makers and asked them to rate Ethernet providers. Qwest (acquired by CenturyLink in 2011) received the highest rating for customer service of any provider and the highest overall score among Ethernet Market Challengers, winning the prestigious Pilothouse Award. In 2009 Qwest received awards for Top Provider - Best Overall, Best Value and Best Customer Service.
The FTSE4Good Index Series has been designed to objectively measure the performance of companies that meet globally recognized corporate responsibility standards. Inclusion on the list is a reflection of meeting or exceeding FTSE standards; ranks are not assigned. Centurylink continues to be a member company of the FTSE4Good Index.
Cisco Systems, Inc. recognized the Business Markets Group (BMG) division of Qwest (acquired by CenturyLink in 2011) with U.S. and Canada Service Provider Cisco Capital Partner of the Year, Service Provider Advanced Technology Partner of the Year and West Region SLED Partner of the Year. In 2009, Cisco Systems, Inc. recognized the BMG with US and Canada Provider Partner of the Year, Advanced Technology Partner of the Year and Services Partner of the Year.
CenturyLink has been named the 2010 Service Provider Partner of the Year by Avaya. The award was announced at the Avaya 2011 America’s Partner Conference in Las Vegas, Nevada.
Avaya is a global leader in business communications software, systems and services. This prestigious award, earned in the first year of CenturyLink’s channel partner agreement with Avaya, was given based on the company’s ability to fully certify and train more than 500 sales and professional engineer and technician resources, growth in revenue performance of 110 percent and internal deployment of Avaya technology.
“CenturyLink has risen to the top despite operating during economically challenging times in our country and has continued to invest their time and resources in advancing their Avaya expertise,” said Sandy Preizler, vice president, Service Provider Channels, Avaya. “As a result, they were rewarded by both the market and now, by Avaya.”
For the 12th year, Bloomberg Businessweek has ranked the top performing tech companies in the world. CenturyLink was ranked #7 – a member of the prestigious digital elite.
CenturyLink received the 2011 Secretary of Defense Employer Support Freedom Award – the highest recognition given by the Department of Defense to public sector employers – for its exceptional support of employees serving in the Guard and Reserve.
The Freedom Award recognizes the support given to Guard and Reserve employees by Qwest Communications, which was acquired by CenturyLink in April 2011. Qwest had previously won the Freedom Award at the state level for three consecutive years. CenturyLink is among 15 organizations receiving the national award this year from a field of more than 4,000 nominations submitted by service members or their families.
In another recognition of its commitment to employees who also served in the military, CenturyLink was named to the list of 45 Great Employers for Vets by Military Times EDGE. The magazine determined the list based on survey responses from Fortune 1000 companies and top government contractors that rated the employers on their vet-friendliness in three areas: recruiting, corporate culture and reserve policies.
According to Military Times EDGE, “We looked for companies that could prove they make veterans a priority – not just with slogans and statements of support, but with programs, policies and positive track records.”
CenturyLink Wholesale Operations earned Best-in-Class awards for the fourth consecutive year, based on the 2010 Metro Wholesale Carrier Report Card study by ATLANTIC-ACM, a leading telecommunications research consultancy and benchmarking firm.
ATLANTIC-ACM recognized CenturyLink Wholesale Operations for excellence in the area of Sales Representatives for a third consecutive year and Billing for the second consecutive year. The awards are given to carriers based on direct feedback from their wholesale customers.
“CenturyLink’s wins in Sales Representatives and Billing reflect well on the company’s efforts to maintain a high standard when it comes to customer experience,” said Fedor Smith, president of ATLANTIC-ACM. “What is truly impressive is that CenturyLink won both of these awards in the study last year, and its legacy company Embarq won the Customer Service award in 2008 - clearly, they have a long-standing commitment to serving their customers.”
Qwest (acquired by CenturyLink in 2011) won Carrier Excellence Awards for Customer Service, Data Value, Performance, Network, Billing (tied) and Provisioning in 2010, as well as receiving the highest numerical average ratings of metro wholesale customers’ opinions for their Local Circuit Switched Voice Quality and SONET Ring Quality. In 2009, Qwest received Best-in-Class awards for Enterprise Data Value, Small-Business Data Value, Network Performance, Enterprise Voice Value, Provisioning, Billing and Sales Representatives and Quality of Data Solution.
CenturyLink earned Best-in-Class honors from customers across the nation who were surveyed for the ATLANTIC-ACM Metro Wholesale Report Card. CenturyLink Wholesale won five of the firm’s Best-in-Class awards in the Incumbent Local Exchange Carrier (ILEC) category: Customer Service, Network Performance, Data Value, Provisioning and Sales Representatives.
With the integration of Qwest into CenturyLink, this marks the sixth consecutive year for this Wholesale Markets Group to be recognized with Best-in-Class awards.
ATLANTIC-ACM is an international strategy consulting and research firm focusing on the emerging and converging telecommunications and multimedia industries worldwide.
CenturyLink and Savvis, a CenturyLink company, were included in the 2011 InformationWeek 500, an annual listing of the nation’s most innovative users of business technology. The 2011 list was revealed at an awards ceremony at the InformationWeek Conference in Dana Point, California.
CenturyLink was recognized for its ability to develop and deliver the technology to keep up with the company’s continued growth as a result of its merger with Embarq in 2009 and with Qwest in 2011.
Savvis was recognized by InformationWeek 500 for leveraging the social networking Jive software in a project that connects internally between company employees and externally with strategic clients through shared documents, blogs, forums, wikis and user profiles.
InformationWeek identifies and honors the nation’s most innovative users of information technology with its annual listing and also tracks the technology, strategies, investments and administrative practices of America’s best-known companies. The InformationWeek 500 rankings are unique among corporate IT rankings as it spotlights the power of innovation in information technology, rather than simply identifying the biggest IT spenders.
"For 23 years, the InformationWeek 500 has chronicled and honored the most innovative users of business technology,” said InformationWeek Editor in Chief Rob Preston. “In this day and age, however, being innovative isn’t enough. Companies and their IT organizations need to innovate faster than ever before to stay a step or two ahead of their customers, partners, and competitors. This year’s ranking placed special emphasis on those high-octane business technology innovators."
CenturyLink earned two “Best-in-Class” Business Services awards, based on the 2011 Business Connectivity Report Card by ATLANTIC-ACM, a leading telecommunications research consultancy and benchmarking firm.
ATLANTIC-ACM recognized CenturyLink’s Business Markets Group for excellence based on customer feedback in two key areas: ILEC/IXC Billing and ILEC/IXC Enterprise Voice Value.
CenturyLink is the third-largest telecommunications company in the United States as a result of its acquisition of Qwest. This marks the fifth consecutive year CenturyLink or Qwest has won at least two Business Services awards, and the fourth consecutive year CenturyLink or Qwest has taken the award for Billing.
"In addition to clinching two Business Services awards, CenturyLink was top-rated for Metro Private Line (Speeds DS1 and below) for both Quality and Price Competitiveness, and Long Haul Private Line (Speeds DS3 and above) Price Competitiveness,” said Dr. Judy Reed Smith, chief executive officer, ATLANTIC-ACM. “Such widespread customer satisfaction across operations and products serves as a true testament to customers’ admiration for CenturyLink’s range of business services."
The awards resulted from ATLANTIC-ACM’s annual Business Connectivity Report Card. The Report Card evaluates telecommunications carriers in key performance areas based on approximately 3,500 customer ratings.
Network World assembled a list of the 10 most powerful IaaS companies with help from analysts at Cloud Technology Partners, Current Analysis, Enterprise Strategy Group, Gartner, IDC and Neovise who watch the public cloud Infrastructure as a Service scene very closely. Each was asked to name the companies they believed have the most influence -- whether that’s measured in market share, mind share, revenue, existing enterprise pull or underlying technology links -- in drawing enterprise customers into the realm of public cloud infrastructure.
Savvis, a CenturyLink company, markets its VMware-driven public cloud IaaS called Symphony Virtual Private Data Center alongside its private cloud offering and with the optional managed services it has already built its enterprise reputation upon. The company offers tiered levels of services, service level agreements and prices to match those levels. The company has put a huge emphasis on deep security and a unified portal across all of its services. The combination puts Savvis in the top five market share leaders in the VMware public cloud IaaS space.
Network World is the premier provider of information, intelligence and insight for Network and IT Executives.
SearchCloudComputing.com ranked Savvis, a CenturyLink company, third on its list of the top 10 cloud computing providers of 2012
SearchCloudComputing.com ranked Savvis, a CenturyLink company, third on its list of the top 10 cloud computing providers of 2012. One of three telcos to make this year’s list, CenturyLink demonstrated how serious it is about becoming a top-tier cloud services player when it purchased Savvis last year. Last year’s number three provider was IBM.
SearchCloudComputing.com is the Web's most comprehensive resource for cloud computing news, analysis and case studies. The site provides IT professionals with real-world examples of how cloud computing is being used today.
The Green Rankings comprehensively assess the environmental performance of the largest publicly-traded companies in the United States and around the world. Centurylink placed 215 out of the top 500 U.S. companies in 2012 and jumped in its ranking in 2011 to 201 from 408 in 2010.
CenturyLink received the 2012 U.S. Long Haul Wholesale Carrier Excellence Award for Brand from telecommunications research consultancy ATLANTIC-ACM. ATLANTIC-ACM surveyed hundreds of domestic long haul wholesale customers in its annual U.S. Long Haul Wholesale Report Card to determine Carrier Excellence award winners.
The 2012 ATLANTIC-ACM U.S. Long Haul Wholesale Report Card is an impartial, market-wide customer feedback study of domestic wholesale providers. Customers were asked to rank wholesale service providers in categories that include brand, sales representatives, provisioning, network performance, billing, customer service, and numerous product quality and price competitiveness categories. The Brand award is measured by customer ratings of carriers’ reputations for quality and service.
“CenturyLink’s 2012 win for Brand maintains the company’s trend of earning positive wholesale customer recognition,” said Fedor Smith, ATLANTIC-ACM President. “CenturyLink’s latest addition to its wholesale accolades underscores respondents’ perceptions that CenturyLink continues to reliably deliver wholesale services.”
Leading industry analyst firm Gartner, Inc. has positioned Savvis, a CenturyLink company and global leader in cloud infrastructure and hosted IT solutions for enterprises, in the Leaders quadrant in both the Magic Quadrant for Managed Hosting and the Magic Quadrant for Public Cloud Infrastructure as a Service.
Savvis’ flexible enterprise cloud services are designed and deployed to meet a broad range of global computing needs. From integrated and hybrid cloud designs to fully virtualized cloud data center solutions, Savvis cloud services deliver business agility and can transform enterprises through maximum scalability and security, seamless migration, a flexible engagement model and superior performance for even the most mission-critical of business requirements.
The evaluation for both reports was based on vendors’ completeness of vision, including market understanding, offering strategy and innovation, among other criteria. The Magic Quadrant also assesses ability to execute, which includes capabilities, overall viability and customer experience.
About the Magic Quadrant: Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings. Gartner research publications consist of the opinions of Gartner's research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.
CenturyLink was named the 2012 Partner of the Year by Ciena. CenturyLink was honored for its deployment of new managed services in 2012, including its Professional Network Operations Center (ProNOC) offering. ProNOC is a comprehensive network management technology and maintenance solution that allows enterprise customers to focus on their core business priorities and avoid costly IT resource investments.
Savvis, A CenturyLink Company, was recognized by the American Society for Training and Development with a BEST Award. The BEST Awards recognize organizations that demonstrate enterprise-wide success as a result of employee learning and development. They use the learning function as a strategic business tool to get results.