Vision Care Holdings Sees Customer Service Benefits Using Qwest Data Networking Services
DENVER, May 23, 2007 - Qwest Communications International Inc. (NYSE: Q) today announced it has formed a $2.0 million, three-year agreement with West Palm Beach, Florida- based, Vision Care Holdings, LLC, the parent company of The Lasik Vision Institute and Eyeglass World. Under the terms of the agreement, Qwest will deliver multi-protocol label switching (MPLS) data networking communications to more than 90 nationwide locations.
Using the Qwest national MPLS network, The Lasik Vision Institute and Eyeglass World locations will be able to use a point-of-sale system to streamline customer payments and account details. Also, the two retail chains will have access to a centralized database of patient information with completely private, secure connectivity over the Qwest fiber network.
"Security, privacy and stability were major considerations for us as we evaluated data networking connectivity services, "said Daniel I. Mirsky, IT Operations Manager, Vision Care Holdings, LLC. "Qwest's network has the right technology to ensure our data is safe, and, more importantly, the services will help us serve our customers more efficiently."
"We extended our agreements with Vision Care Holdings by keeping the relationship going for several years and ensuring that when it came time for the customer to add more services, we could be flexible and nimble in our approach," said Tom Richards, executive vice president, Qwest business markets group. "Good customer service is essential to success."
Qwest's business market group serves hundreds of thousands of business and federal, state and government customers coast-to-coast with a full suite of data, Internet and voice products that run over Qwest's nationwide fiber-optic MPLS network. Qwest's innovative technologies, combined with its award-winning customer service, make it one of the nation's top-tier business and government communications providers.
About Vision Care Holdings
Vision Care Holdings LLC, based in Lake Worth, Fla., provides a full range of eye care products and services to customers across the country through its two retail brands, The LASIK Vision Institute (LVI) and Eyeglass World. LVI provides laser vision correction services through the company's 30 upscale laser correction centers located in 23 states across the country. LVI uses CustomVue by VISX Technology, the latest state-of-the-art FDA-approved laser technology, in each of its centers. Procedures are performed by experienced independent eye surgeons who have collectively completed more than 500,000 eye surgeries. Eyeglass World is one of the country's largest eyewear retailers, offering consumers the best quality, most current and fashionable brand names, finest service and a large selection in a professional superstore environment. Eyeglass World has 62 stores in 23 states across the country that offer a wide selection of more than 2,000 name brand frames from top designers such as Ralph Lauren, Donna Karan and Calvin Klein. Eyeglass World's on-site labs can manufacture any prescription in as fast as one hour. Eyeglass World also offers top brands of contact lenses, such as ACUVUE and CIBA Vision, as well as an assortment of sunglasses. More information is available at www.visioncareholdings.com, www.lasikvisioninstitute.com and www.eyeglassworld.com.
Qwest offers a unique and powerful combination of managed voice and data solutions for businesses, government agencies and consumers - locally and throughout the country. Customers coast to coast are turning to Qwest's industry-leading national fiber optic network and its Spirit of Service for quality products and superior customer experience. Qwest is a participant in Networx, the largest communications services contract in the world, to provide leading-edge voice, data and video services. For more information on Qwest, and its various operating subsidiaries, please go to www.qwest.com. For information about the products and services Qwest is offering in the Networx contract, visit www.gsanetworx.com.
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