News Releases

News Releases
To Talk or Not to Talk - Voicemail Screening Lets Consumers Decide

OVERLAND PARK, Kan., Sept. 4 /PRNewswire-FirstCall/ -- There are some calls you definitely want to take and some you definitely do not. Others fall into a gray area. That's why EMBARQ has become the first communications company to offer a voicemail screening feature to its customers. EMBARQ(TM) Voicemail customers can now monitor their calls with EMBARQ(TM) Call Screening just like they used to with their answering machine, but from the privacy of their phone.


This new call screening service gives customers a practical solution for all the times they are left wondering whether or not they want to pick up the phone. Now, if they choose not to answer, they can listen as callers leave a message, and then break in and take the call if they decide they want to talk.

EMBARQ(TM) Call Screening is easy to use and is now being offered to customers with EMBARQ(TM) Voicemail at no additional cost. When the customer elects not to answer an incoming call to their home, the unanswered call is forwarded to voicemail. When the calling party starts to leave a message, the customer is notified with a distinctive ring, and EMBARQ(TM) VMESSAGE displays on the customer's Caller ID. When the customer picks up the phone they will hear, "EMBARQ(TM) Call Screening is on; to speak directly with the caller, press any key." The customer then hears the calling party's message as it is being recorded and can press any key to talk directly with the calling party.

"Our new call screening service is the next delivery on our promise of practical ingenuity," said Dan Alcazar, EMBARQ(TM) Consumer Marketing Officer. "In addition to the convenient services to which our voicemail customers already have access, such as being able to check messages online or from any touch-tone or wireless phone, they will now be able to monitor and screen their incoming calls."

Customers with EMBARQ(TM) Voicemail can activate this free enhancement by simply calling their voicemail service at 1-877-VMESSAGE (1-877-863-7724), selecting option 3 in their mailbox setting and then option 9. They can also visit for more information.


Embarq Corporation (NYSE: EQ), headquartered in Overland Park, Kansas, offers a complete suite of communications services. The company has approximately 18,000 employees and operates in 18 states. EMBARQ is included in the S&P 500 and is in the Fortune 500(R) list of America's largest corporations.

For consumers, EMBARQ offers an innovative portfolio of services that includes reliable local and long distance home phone service, high-speed Internet, wireless, and satellite TV from DISH Network(R) -- all on one monthly bill.

For businesses, EMBARQ has a comprehensive range of flexible and integrated services designed to help businesses of all sizes be more productive and communicate with their customers. This service portfolio includes local voice and data services, long distance, Business Class High Speed Internet, wireless, satellite TV from DIRECTV(R), enhanced data network services, voice and data communication equipment and managed network services.

For more information, visit

SOURCE Embarq Corporation 


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