WILMINGTON, Del., Aug. 12, 2008 — Qwest Communications International Inc. (NYSE: Q) today announced it has signed an exclusive 3-year agreement with The Bancorp Bank, a Wilmington-based online commercial bank that delivers customized financial services and “branchless banking” products through a network of private-label, affinity partnerships nationwide.
Qwest will connect The Bancorp Bank’s offices in Wilmington, Del.; Orlando, Fla.; Crofton, Md.; Exton, Philadelphia and Warminster, Pa.; and Sioux Falls, S.D., with Qwest iQ Networking® services, a wide-area network solution based on multi-protocol label switching (MPLS) technology.
“By connecting our offices with a state-of-the-art MPLS backbone, Qwest is delivering the core infrastructure we need to keep us at the forefront in our industry and 125 toll-free lines to keep us connected to customers,” said Pete Chiccino, executive vice president and chief information officer for The Bancorp Bank.
Qwest’s solution centralizes The Bancorp Bank’s operations on a high-speed platform delivering up to 45 megabits per second at each location while protecting critical business traffic and providing exceptional reliability and service. The Bancorp Bank will also benefit from the ease-of-use of the Qwest Control® customer portal, which will enable The Bancorp Bank to manage all of its billing, toll-free and data services in one centralized location and online.
“Qwest's nationwide footprint and world-class solutions enable us to meet the unique communications needs of financial institutions," said Tom Richards, Qwest chief operating officer. "And Qwest's focus on creating exceptional customer experiences offered The Bancorp Bank the ability to create an end-user service experience they can be proud of.”
Customers coast to coast turn to Qwest's industry-leading national fiber-optic network and world-class Spirit of Service to meet their communications and entertainment needs. For residential customers, Qwest’s powerful combination of award-winning high-speed Internet,home and wireless voice solutions and digital TV includes a new generation of fiber-optic Internet services. Qwest is also the choice of 95 percent of Fortune 500 companies, offering a full suite of network, data and voice services for small businesses, large businesses, government agencies and wholesale customers. Additionally, Qwest participates in Networx, the largest communications services contract in the world, and is recognized as a leader in the network services market by a leading technology industry analyst firm.