DENVER, OCTOBER 25, 2005 - Qwest Communications International Inc. (NYSE: Q) today announced the results of its national enterprise voice over Internet protocol (VoIP) survey, which found that U.S.-based companies anticipate saving 40 percent on telecommunication costs as a result of implementing VoIP. Additionally, 100 percent of information technology (IT) managers surveyed plan to install new or additional VoIP services within the next year.
When asked what the primary influencer was to install VoIP, 64 percent reported cost savings, while 36 percent noted it was the availability of features and improved productivity. In addition, more than 70 percent of IT managers prefer their VoIP solution come from a company that owns its own national fiber network versus a provider that leases Internet access from other companies.
"The findings show that VoIP has arrived. It is being adopted by mainstream businesses - not just technical companies which typically embrace new technologies first," said Eric Bozich, vice president, national network services for Qwest. "We've moved past educating customers on "what VoIP is", to demonstrating "what VoIP can do". This is evident in the survey findings, and we are finding productivity gains and feature benefits are emerging as key drivers for implementing VoIP. Cost savings are always important, but the real benefit of VoIP will be the long-term productivity benefits."
Qwest sponsored an Impulse Research Corp. survey of nearly 1,000 U.S.-based IT professionals, all members of the CyberPulse" Advisory Panel " to assess knowledge and opinions about the use of VoIP in their company. Research was conducted in September 2005. The overall sampling error for this survey is +/- 5 percent at the 95 percent level of confidence.
Qwest Communications International Inc. (NYSE: Q) is a leading provider of high-speed Internet, data, video and voice services. With approximately 40,000 employees, Qwest is committed to the "Spirit of Service" and providing world-class services that exceed customers' expectations for quality, value and reliability. For more information, please visit the Qwest Web site at www.qwest.com.