News Releases

News Releases
Qwest Virtual Private Network Solution Makes the Grade

DENVER, February 2, 2004 - Qwest Communications International Inc.?s (NYSE: Q) virtual private network service (VPN) received top scores in the January 2004 issue of Network Computing Magazine. Qwest ranked second out of the four participating VPN service providers and received a grade of an "A-minus." This high mark exemplifies Qwest?s leadership in delivering VPN solutions to business customers across the nation.

The standout features of Qwest?s VPN solutions include:

  • Highly competitive service level agreements
  • Detailed security description outlining network traffic movement
  • Qwest Control - an online customer self-service tool that allows enterprise customers to view and pay bills online, create and view trouble tickets and access service configurations and network statistics on their Qwest accounts.

?We are thrilled to receive top scores from objective experts in our field. This signifies to customers that Qwest is an industry leader within the VPN space,? said Pat Engels, executive vice president of Qwest product management. ?By choosing Qwest, businesses get the best of both worlds: industry leading communications solutions paired with Qwest?s commitment to deliver the highest quality and service.?

Qwest VPN services allows businesses of all sizes to configure high-performance, site-to-site, remote access and intranet and extranet solutions in a secure environment. Qwest VPN is modular in design and enables business customers to tailor solutions to meet their specific business requirements and network infrastructures.

?Using Qwest?s VPN service as well as our additional suite of communication services gives businesses a true advantage in leveraging the power of an all-in-one solution. With Qwest, customers gain the simplicity of a single service provider that develops tailored solutions to meet their needs,? added Engels.

Network Computing asked a select group of communication service providers to provide a comparable broadband network scenario for a fictitious company?s VPN service request. The scoring criteria were based on several features including: ease of migration to the carrier?s network, ability to make bandwidth changes, data security, service level agreements and price.

Qwest offers small, medium and enterprise business customers a variety of local and long-distance voice solutions. Qwest also offers a comprehensive portfolio of data communications solutions that complete any business? wide area or local area network. From DSL to high-speed dedicated Internet access, Qwest can provide business customers with the type of data communications they need.

Network Computing

Network Computing Magazine is the IT professional?s online solution to tough product purchase and deployment issues. An interactive Buyer?s Guide enables users to compare and evaluate products and companies. Users can buy products and service on this site. For more information, please visit

About Qwest

Qwest Communications International Inc. (NYSE: Q) is a leading provider of voice, video and data services to more than 25 million customers. The company?s 47,000 employees are committed to the ?Spirit of Service? and providing world-class services that exceed customers? expectations for quality, value and reliability. For more information, please visit the Qwest Web site at

Forward Looking Statement Note

This release may contain projections and other forward-looking statements that involve risks and uncertainties. These statements may differ materially from actual future events or results. Readers are referred to the documents filed by us with the Securities and Exchange Commission, specifically the most recent reports which identify important risk factors that could cause actual results to differ from those contained in the forward-looking statements, including but not limited to: the duration and extent of the current economic downturn in our 14-state local service area, including its effect on our customers and suppliers; access line losses due to increased competition, including from technology substitution of our access lines with wireless and cable alternatives; our substantial indebtedness, and our inability to complete any efforts to de-lever our balance sheet through asset sales or other transactions; any adverse outcome of the SEC's current investigation into our accounting policies, practices and procedures and certain transactions; any adverse outcome of the current investigation by the U.S. Attorney's office in Denver into certain matters relating to us; adverse results of increased review and scrutiny by Congress, regulatory authorities, media and others (including any internal analyses) of financial reporting issues and practices or otherwise; further delays in making required public filings with the SEC; rapid and significant changes in technology and markets; any adverse developments in commercial disputes or legal proceedings, including any adverse outcome of current or future legal proceedings related to matters that are the subject of governmental investigations, and, to the extent not covered by insurance, if any, our inability to satisfy any resulting obligations from funds available to us, if any; potential fluctuations in quarterly results; volatility of our stock price; intense competition in the markets in which we compete including the likelihood of certain of our competitors emerging from bankruptcy court protection or otherwise reorganizing their capital structure and competing effectively against us; changes in demand for our products and services; acceleration of the deployment of advanced new services, such as broadband data, wireless and video services, which could require substantial expenditure of financial and other resources in excess of contemplated levels; higher than anticipated employee levels, capital expenditures and operating expenses; adverse changes in the regulatory or legislative environment affecting our business; and changes in the outcome of future events from the assumed outcome included in our significant accounting policies.

The information contained in this release is a statement of Qwest's present intention, belief or expectation and is based upon, among other things, the existing regulatory environment, industry conditions, market conditions and prices, the economy in general and Qwest's assumptions. Qwest may change its intention, belief or expectation, at any time and without notice, based upon any changes in such factors, in Qwest's assumptions or otherwise. The cautionary statements contained or referred to in this release should be considered in connection with any subsequent written or oral forward-looking statements that Qwest or persons acting on its behalf may issue. This release may include analysts' estimates and other information prepared by third parties for which Qwest assumes no responsibility.

Qwest undertakes no obligation to review or confirm analysts' expectations or estimates or to release publicly any revisions to any forward-looking statements to reflect events or circumstances after the date hereof or to reflect the occurrence of unanticipated events.

By including any information in this release, Qwest does not necessarily acknowledge that disclosure of such information is required by applicable law or that the information is material.

The Qwest logo is a registered trademark of, and CyberCenter is a service mark of, Qwest Communications International Inc. in the U.S. and certain other countries.


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