DES MOINES, IOWA – Aug. 13, 2010 – Qwest Communications (NYSE: Q) is offering Free Emergency Call Forwarding to customers impacted by the excessive rainfall and flooding in the following Iowa cities: Altoona, Ames (Downtown & West) Ankeny, Boone, Charles City, Colfax, Correctionville, Crescent, Des Moines (Downtown & East), Grimes, Harrisburg, Iowa Falls, Manly, Maquoketa, Marshalltown, Mason City, Northwood, Oskaloosa, Ottumwa, Polk City, Prairie City, Runnells, Storm Lake, Waterloo and Webster City.
Emergency Call Forwarding enables customers in qualifying areas experiencing storm damage to have their home or small business phone calls automatically forwarded to an alternative number.
<quot;>To set up Free Emergency Call Forwarding – free of charge for 30 days – Qwest residential customers contact: 1 800-573-1311 and Qwest Small Business customers contact: 1 800-954-1211. Spanish speaking customers contact: 1 800-690-1611.
“Iowa is experiencing a difficult summer with heavy rain and flooding,” said Max Phillips, Qwest Iowa President. “Qwest is working hard to help to keep our customers connected quo;
Qwest also is protecting its enterprise customers with business continuity and disaster recovery solutions to help prevent a catastrophe. Qwest Business offers protection for IT environment, data, network, phone systems, call centers and the workplace with backup and storage solutions through Qwest CyberCenters, Qwest Mobility Services, Business Continuation Routing, Data Circuit Reroute and SONET Route Protection.