News Releases

News Releases
Qwest Offers Free Emergency Call Forwarding For Flood Victims

FARGO, N.D. – March 19, 2010 – ont> is offering free Emergency Call Forwarding to customers in Minnesota and North Dakota impacted by Red River Valley flooding.  Emergency Call Forwarding enables customers in areas experiencing a natural disaster to have their home phone or small business phone calls automatically forwarded to an alternative number until they are able to return.


To set up Emergency Call Forwarding – free of charge for 30 days – contact Qwest at 1-866-992-1784.


“When there’s an emergency situation like what’s happening now in the Red River Valley and people are forced to quickly leave their homes and businesses, they don’t always know when they will be back,“ said Kent Blickensderfer, Qwest vice president. “Qwest is helping to keep customers connected to loved ones and their businesses during this difficult time.”


Qwest employees across the Red River Valley are preparing critical equipment needed to protect facilities in flood-threatened areas. Qwest is in close contact with emergency officials and the U.S. Army Corp of Engineers and is prepared to mobilize additional personnel as needed to flood-affected areas.


Qwest also is protecting its enterprise customers with business continuity and disaster recovery solutions to help prevent a catastrophe. Qwest Business offers protection for IT environment, data, network, phone systems, call centers and the workplace with backup and storage solutions through Qwest CyberCenters, Qwest Mobility Services, Business Continuation Routing, Data Circuit Reroute and SONET Route Protection.