News Releases

News Releases
Qwest Now Makes House Calls to Deliver Communications Solutions to Small Businesses

DENVER, June 16, 2004 ? Qwest Communications International Inc. (NYSE: Q) has launched a new face-to-face sales program designed to help small businesses with their communications needs.

Qwest small-business experts are ?hitting the streets? in 13 Western states to bring information about Qwest small-business solutions to offices, shops and other small businesses. Through the in-person visits, Qwest is helping current and potential customers learn how Qwest?s small-business solutions help businesses be more efficient and ultimately may help them receive the best value for their money. Qwest is highlighting a wide array of communications services ? from local and long-distance voice service to high-speed digital subscriber line (DSL) and nationwide wireless service.

Spanish-speaking small businesses in Denver and Phoenix also will benefit from the convenience and attention of Qwest?s face-to-face visits. Qwest?s bilingual representatives will meet directly with Hispanic small-business owners to support their communications needs.

?In most small businesses, the communications decisions are made by the business owner or an office manager ? usually some of the busiest people in the company,? said Jeffrey Clark, vice president of small business sales for Qwest?s business markets group. ?We understand how valuable their time is and made it easier for them by coming directly to their company and offering to walk them through our plans. Customers appreciate the face-to-face contact and the personal touch we provide.?

Customers who meet with Qwest?s small-business experts have the opportunity to learn about Qwest?s small-business packages including:

  • Qwest Choice? Business
  • Qwest Choice? DSL
  • Qwest Choice? Wireless plans with shared minutes and multiple phones

Like all Qwest services, these small-business packages come with Qwest?s Promise of Value?, ensuring that customers will have the plan that best meets their needs and is the best value for their business. The Promise of Value ensures that customers are getting the most services and features for their money.

Qwest?s small-business customers benefit from more than just Qwest?s solutions. They also have the opportunity to receive valuable special offers and Qwest?s quarterly small- business newsletter, which gives promotions on the company?s newest small-business solutions, as well as informative business tips and case studies of small-business successes.

?Providing our small business customers with these added resources is just another way we are delivering on our Spirit of Service in Action and giving customers what they want,? added Clark.

Small-business customers who want to learn more about Qwest?s Promise of Value and Qwest?s small-business solutions may go to or call us at 1-800-603-6000. Spanish-speaking customers may contact Qwest at 1-800-603-6000; select the Spanish-language option.

About Qwest

Qwest Communications International Inc. (NYSE: Q) is a leading provider of voice, video and data services to more than 25 million customers. The company?s 46,000 employees are committed to the ?Spirit of Service? and providing world-class services that exceed customers? expectations for quality, value and reliability. For more information, please visit the Qwest Web site at

Forward Looking Statement Note

This release may contain projections and other forward-looking statements that involve risks and uncertainties. These statements may differ materially from actual future events or results. Readers are referred to the documents filed by us with the Securities and Exchange Commission, specifically the most recent reports which identify important risk factors that could cause actual results to differ from those contained in the forward-looking statements, including but not limited to: access line losses due to increased competition, including from technology substitution of our access lines with wireless and cable alternatives; our substantial indebtedness, and our inability to complete any efforts to de-lever our balance sheet through asset sales or other transactions; any adverse outcome of the SEC's current investigation into our accounting policies, practices and procedures and certain transactions; any adverse outcome of the current investigation by the U.S. Attorney's office in Denver into certain matters relating to us; adverse results of increased review and scrutiny by Congress, regulatory authorities, media and others (including any internal analyses) of financial reporting issues and practices or otherwise; rapid and significant changes in technology and markets; any adverse developments in commercial disputes or legal proceedings, including any adverse outcome of current or future legal proceedings related to matters that are the subject of governmental investigations, and, to the extent not covered by insurance, if any, our inability to satisfy any resulting obligations from funds available to us, if any; potential fluctuations in quarterly results; volatility of our stock price; intense competition in the markets in which we compete including the likelihood of certain of our competitors emerging from bankruptcy court protection or otherwise reorganizing their capital structure and competing effectively against us; changes in demand for our products and services; acceleration of the deployment of advanced new services, such as broadband data, wireless and video services, which could require substantial expenditure of financial and other resources in excess of contemplated levels; higher than anticipated employee levels, capital expenditures and operating expenses; adverse changes in the regulatory or legislative environment affecting our business; and changes in the outcome of future events from the assumed outcome included in our significant accounting policies.

The information contained in this release is a statement of Qwest's present intention, belief or expectation and is based upon, among other things, the existing regulatory environment, industry conditions, market conditions and prices, the economy in general and Qwest's assumptions. Qwest may change its intention, belief or expectation, at any time and without notice, based upon any changes in such factors, in Qwest's assumptions or otherwise. The cautionary statements contained or referred to in this release should be considered in connection with any subsequent written or oral forward-looking statements that Qwest or persons acting on its behalf may issue. This release may include analysts' estimates and other information prepared by third parties for which Qwest assumes no responsibility.

Qwest undertakes no obligation to review or confirm analysts' expectations or estimates or to release publicly any revisions to any forward-looking statements to reflect events or circumstances after the date hereof or to reflect the occurrence of unanticipated events.

By including any information in this release, Qwest does not necessarily acknowledge that disclosure of such information is required by applicable law or that the information is material.

The Qwest logo is a registered trademark of Qwest Communications International Inc. in the U.S. and certain other countries.


Contact Information
Media Contact
Claire Mylott
Investor Contact
Stephanie Comfort