News Releases

News Releases
Qwest Launches Heavy Duty Internet

DENVER, July 22, 2010 —Today, Qwest (NYSE: Q) is introducing Heavy Duty™ Internet service. Qwest® Heavy Duty Internet is the culmination of Qwest’s commitment to providing dependable, fiber-optic-fast Internet speeds with security features and wireless access at home and away.

More than Fast—Powerful


More than fast, Qwest’s Heavy Duty Internet service is backed by a national network with 99.9% reliability. The Qwest network delivers in selected areas downstream connection speeds up to 40 Mbps and among the fastest upstream connection speeds nationwide. These speeds power faster video and picture sharing improve online video chat experiences and provide smoother online-gaming experiences. Qwest Heavy Duty also enhances home network performance by connecting multiple devices and allowing users to:

• Download an average 30-minute TV show in as little as 44 seconds.
• Download an HD movie in as little as 10 minutes. 
• Upload about 15 high-quality photos in less than a minute. 
• Upload a 3-minute video file in less than 10 seconds.


Qwest’s Heavy Duty Internet includes Qwest @Ease™ a suite of backup, security and support services that make it easier to control, protect and connect digital devices. The suite includes key services such as:

• Industry-leading protection against viruses and spyware from Norton™ AntiVirus Online.
• Automatic Online Backup with Qwest Personal Digital Vault™. Includes 2 GB of online backup at no charge, with additional space available with upgraded tiers.
• The ability to upgrade your protection with our Qwest @Ease™ complete suite of backup, security and support services:

o        Full protection of Qwest warranties and guarantees.
o        Annual PC Tune-up 
o        Certified Qwest technician to handle all covered repairs
o        Home Networking Set Up and Maintenance
o        Automatic Online Backup 50GB
o        Norton™ Internet Security Online or Norton 360™ Online


The freedom of mobile access to the information, services and entertainment on the Internet is part of Qwest’s Heavy Duty Internet with the inclusion of Qwest wireless access at home with optional wireless modem and away with Qwest WiFi, powered by AT&T WiFi.

Qwest’s Heavy Duty Internet is offered at an introductory rate of $19.99 for six months for 1.5 Mbps speed tier up to 40Mbps where available.


Dan Yost, Executive Vice President, Qwest

“Heavy Duty Internet is ready for whatever you are. It is the core of your service from Qwest. It is dependable and fast, with security features and wireless access. Most important, it empowers you to use technology in the ways that best meet your needs.”

“Customers are demanding more than just speed from their technology providers. They want to know that Qwest understands what they need and how they are using technology in their homes to do everything from downloading movies to gaming to sharing photos. Heavy Duty Internet is a simple, easy-to-access way for our customers to experience technology at its best.” 


Qwest Heavy Duty Internet Online Platform         


Qwest and the marks comprising the Qwest logo are registered trademarks of Qwest Communications International Inc. in the U.S. and certain other countries. Norton is the trademark of Symantec Corporation or its affiliates in the U.S. and other countries. All other trademarks are the property of their respective owners.