News Releases

News Releases
Qwest Communications Works To Keep Community Connected During Record Flood in Red River Valley

Flooding in the Red River Valley remains unpredictable, but every effort is being made by Qwest Communications to keep facilities for local phone, long distance and Internet services operating.

  • Qwest employees have protected more than 90 infrastructure locations with flood covers and 7,000+ sandbags up to 4 to 5 feet high.
  • Qwest is offering free emergency call forwarding (1 866-992-1784) for customers to redirect home and business calls to wherever they are staying temporarily during the crisis.
  • Employees will be strategically placed with company vehicles in safe areas only across the city in the event travel becomes more difficult.
  • Spotters are monitoring water levels at communications sites deemed most at risk for flooding.
  • In the event of evacuations, Qwest employees will be in the evacuation zone to maintain communications around the clock, including 911 services.
  • Qwest will be deploying additional employees from Iowa and South Dakota to Minnesota and North Dakota to assist in efforts.
  • Qwest is making every effort to keep customers connected during this flooding crisis. Qwest was able to keep services running during the record-breaking floods in Grand Forks in 1997.

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Contact Information


Qwest Media Contact
Joanna Hjelmeland