News Releases

News Releases
New Suite of Backup, Security and Support Services Puts Qwest Customers “@Ease”

DENVER – April 20, 2010 – Qwest Communications (NYSE: Q) is making it easier to control, protect and connect digital devices with the Qwest @Ease™ suite of backup, security and support services for Qwest High-Speed Internet® customers.




         Essential Qwest @Ease backup, security and support services are included at no charge with Qwest High-Speed Internet service. Customers have the option of upgrading to advanced tiers of Qwest @Ease for additional services. For details,

·         Qwest @Ease delivers a comprehensive suite of key services such as:

o        Industry-leading protection against viruses, spyware and more.

o        Automatic Online Backup with Qwest Personal Digital Vault™. Includes 2 GB of online backup at no charge, with additional space available with upgraded tiers.

o &nbs;nbsp;  Secured wireless home networking set up and maintenance plan – including connecting game consoles, modems and printers to the Internet and each other, with an optional wireless modem or router.

o        Annual PC Tune-up to minimize crashes and maximize reliability available with upgraded tier.

o        A suite of service guarantees and modem warranties.

o        A new level of customer support online, on the phone and in person available with upgraded tier.

·         Qwest @Ease marks another step by Qwest to configure easy-to-understand, easy-to-use product packages to simplify and integrate technology.





Dan Yost, executive vice president of Qwest Mass Markets 
“We hear it all the time from customers: What’s the use in having all this cool technology in my home if I don’t have the time or patience to set it all up and sort it all out? Qwest @Ease is the differentiator that makes technology and its capabilities easy to set up, easy to maintain and easy to enjoy.”



“We’re not defining Qwest @Ease as a product or a service; instead, we’re defining it based on the experience it delivers. It’s a stress-reliever and a time-saver that is designed to enhance and protect the experience our customers have with their elt;/font>







·         To learn more about Qwest @Ease and the different tiers, visit

·         To learn more about Qwest Automatic Online Backup, visit

·         To learn more about Qwest products and services, visit

·         To visit the Qwest High-Speed Internet online community and read Qwest’s blog post about Qwest @Ease, visit


About Qwest

Customers coast-to-coast turn to Qwest's industry-leading national fiber-optic network and world-class customer service to meet their communications and entertainment needs. For residential ="_blank" href="">Qwest offers a new generation of fiber-optic-fast Internet servicehigh-speed Internet solutions, as well as digital home phone, wireless service available through Verizon Wireless and DIRECTV services.  Qwest is also the choice of 95 percent of Fortune 500 companies, offering a full suite of network, data and voice services for small businesseslarge businessesgovernment agencies and wholesale customers. Additionally, Qwest participates in Networx, the largest communications services contract in the world, and is recognized as a leader in the network services market by leading technology industry analyst firms.



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Contact Information

Monica Martinez

303-965-6924 &l" style="margin: 0in 0in 0pt">Twitter: @MonicaMartinez