News Releases

News Releases
Moving? You Do the Packing and Let EMBARQ Help with the Rest

OVERLAND PARK, Kan., Oct. 2 /PRNewswire-FirstCall/ -- Moving requires more than just heavy lifting. It can also require hours of time on the phone setting up new services for your home. Now EMBARQ can help ease the stress of moving with a simple-to-use online Web site that can help you establish everything you need for your home, from phone service to trash collection.


Customers who are currently located in, or moving to, EMBARQ service territory can use this tool to sign up for home phone, Internet and satellite TV services as well as other needed services such as electricity, gas, newspaper delivery, trash collection, banking services, lawn care and more. Customers can access the site by visiting and entering their new street address and zip code for a listing of service providers in the area.

"Whether a customer is moving around the corner or across the country, EMBARQ simplifies the moving process by quickly connecting them with the services they need to make their house a home," said Mark Kenyon, EMBARQ vice president of Consumer Marketing.

These new services are being offered through an EMBARQ relationship with WhiteFence, a leading online marketplace for consumers who are looking for new home services.

Having communications services with EMBARQ can be beneficial to those who like to manage their billing and services online. Through, customers can access the company's new online billing resource center, created to help customers better understand their bill by providing a tutorial, a quick reference to common questions and definitions of charges. This is in addition to the simplified invoice format and the dynamic sorting of the invoices available to customers online. Voicemail customers also have access to EMBARQ Next-Generation Voicemail Messaging online, allowing them to listen to voicemails from an online "inbox." Customers can hear their voicemail messages from any Internet-connected PC by clicking on the message to play, reply, delete or save messages just like they can over the phone.

"EMBARQ is a company that focuses on providing common sense solutions; so we quickly saw the value in making these valuable, online tools available to our new and existing customers," said Kenyon. "Now, with just a few clicks of the mouse, they can easily get everything they need."


Embarq Corporation (NYSE: EQ), headquartered in Overland Park, Kansas, offers a complete suite of common-sense communications services. The company has approximately 19,000 employees and operates in 18 states. EMBARQ is included in the S&P 500.

For consumers, EMBARQ offers an innovative portfolio of services that includes reliable local and long distance home phone service, high-speed Internet, wireless, and satellite TV from DISH Network(R) -- all on one monthly bill.

For businesses, EMBARQ has a comprehensive range of flexible and integrated services designed to help businesses of all sizes be more productive and communicate with their customers. This service portfolio includes local voice and data services, long distance, Business-Class DSL, wireless, enhanced data network services, voice and data communication equipment and managed network services.

EMBARQ believes that by focusing on the communities the company serves and by employing common sense and practical ingenuity, it is able to provide customers with a committed partner, dedicated customer service and innovative products for work and home. For more information, visit

About WhiteFence

WhiteFence is the leading one-stop online comparison-shopping marketplace that helps consumers compare and order home services such as electricity, natural gas, phone, cable and satellite TV, high-speed Internet, banking and more. WhiteFence's proprietary transaction engine makes it easy for all 110 million U.S. households to find the best deals and conveniently set up their home services in minutes. WhiteFence is based in Houston, TX. The privately held company is backed by Adams Street Partners and Internet Capital Group.



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