News Releases

News Releases
EMBARQ(R) Business Markets Wins Awards for Customer Service, Provisioning, Quality and Price

NEW YORK, Sep 18, 2008 (BUSINESS WIRE) -- EMBARQ (NYSE:EQ) today announced that ATLANTIC-ACM, a leading telecommunications research consultancy and benchmarking firm, has presented EMBARQ(R) Business Markets with three Retail Metro Carrier Excellence Awards. The awards, presented after the first day of the 2008 Goldman Sachs Communacopia Conference, honor EMBARQ's industry leading customer feedback in the areas of Customer Service, Provisioning, and Large Business and Enterprise Data Quality and Price.

"EMBARQ is continuously recognized by our business customers for the products and level of service we provide and to be honored by ATLANTIC-ACM for our efforts reinforces the belief that we are providing effective solutions that maximize the return on telecommunications spending," said Tom McEvoy, president of EMBARQ Business Markets. "We are appreciative of our customers and ATLANTIC-ACM for recognizing the EMBARQ Business Markets team with this honor."

Presented by ATLANTIC-ACM CEO Dr. Judy Reed Smith, the awards were derived from the latest edition of ATLANTIC-ACM's Metro Carrier Report Card, which evaluated carriers in key performance areas based on more than 2,000 carrier ratings by retail customers.


Boston-based ATLANTIC-ACM is a leading provider of strategic research and consulting services, serving the telecommunications and information industries. In addition to producing the industry's principal benchmarking, sizing and opportunity studies, the company assists clients in evaluating telecommunications opportunities for successful investment, market entry, and long-term planning. For more information, visit ATLANTIC-ACM's website at


Embarq Corporation (NYSE: EQ), headquartered in Overland Park, Kansas, offers a complete suite of communications services. The company has approximately 18,000 employees and operates in 18 states. EMBARQ is included in the S&P 500 and is in the Fortune 500(R) list of America's largest corporations.

For consumers, EMBARQ offers an innovative portfolio of services that includes reliable local and long distance home phone service, high-speed Internet, wireless, and satellite TV from DISH Network(R) -- all on one monthly bill.

For businesses, EMBARQ Business has a comprehensive range of flexible and integrated services designed to help businesses of all sizes be more productive and communicate with their customers. This service portfolio includes local voice and data services, long distance, Business Class High Speed Internet, wireless, satellite TV from DIRECTV(R), enhanced data network services, voice and data communication equipment and managed network services.

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SOURCE: Embarq Corporation