News Releases

News Releases
EMBARQ Awarded Multi-Year Inmate Telephone Contract by Nevada Department of Corrections

CARSON CITY, Nev., Feb. 1 /PRNewswire-FirstCall/ -- EMBARQ, an innovative provider of integrated communications solutions, has been awarded a multi-year contract to provide and manage inmate phone services for the Nevada Department of Corrections.

The exclusive contract announced by EMBARQ(TM) Payphone Services and NDOC covers the entire NDOC system, which includes 21 facilities housing 13,000 inmates, said Lorraine Bagwell, Deputy Director of Support Services, who added that the agency selected EMBARQ from among several well-qualified bidders.

"We continually look for ways to operate a more efficient correctional communications system," Bagwell said. "The EMBARQ package provided the flexibility and features we needed as we looked to upgrade and streamline our system and lower prices."

"With the implementation of the new contract, inmates' families will see a reduction in the average phone costs," Bagwell said. "The Department of Corrections is very excited to help the inmate families while maintaining needed security of our phone system."

    Call Type     Current Rates     New Rates     Savings to Families
    Local                 $1.89         $1.45                 $(0.44)
    Within NV*            $4.48         $2.73                 $(1.75)
    Out of State         $18.19        $16.14                 $(2.05)

    * Applies to calls to completed within the State of Nevada in the 55-124
      mileage bank

"We're very excited to bring our voice and e-messaging services -- as well as our commitment to service -- to the citizens of Nevada," said Paul Cooper, EMBARQ director and general manager-public access.

EMBARQ provides inmate phone services for the states of Kansas, South Carolina, Michigan and Wisconsin, in addition to numerous county facilities. The NDOC system transition from the current provider is expected to be completed by April.


Embarq Corporation (NYSE: EQ), headquartered in Overland Park, Kansas, offers a complete suite of common sense communications services. The company has approximately 18,000 employees and operates in 18 states. EMBARQ is included in the S&P 500. For consumers, EMBARQ offers an innovative portfolio of services that includes reliable local and long distance home phone service, high-speed Internet, wireless, and satellite TV from DISH Network(R) - all on one monthly bill. For businesses, EMBARQ has a comprehensive range of flexible and integrated services designed to help businesses of all sizes be more productive and communicate with their customers. This service portfolio includes local voice and data services, long distance, Business Class DSL, wireless, enhanced data network services, voice and data communication equipment and managed network services. EMBARQ believes that by focusing on the communities the company serves and by employing common sense and practical ingenuity, it is able to provide customers with a committed partner, dedicated customer service and innovative products for work and home. For more information, visit

SOURCE Embarq Corporation 


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