News Releases

News Releases
Customer Demand Drives Qwest Communications to Expand Web Hosting Facilities in California and Ohio

DENVER, April 14, 2004 ?Qwest Communications International Inc. (NYSE: Q) today announced it is expanding its Sunnyvale, Calif. CyberCenter(sm), and reopening its Columbus, Ohio CyberCenter to better meet the needs of business customers seeking Web hosting services and related wide area networking solutions. By expanding these spaces, Qwest can accommodate more customers and provide them with industry-leading services.

The Qwest CyberCenters provide a secure, reliable and scaleable location for customers? hosting needs. The expanded Qwest CyberCenter in Sunnyvale will be adjacent to the existing Qwest facility, creating one large complex for Qwest Web hosting in Northern California. The Columbus, Ohio CyberCenter is reopening to meet growing customer demand in the Midwest and required minimal capital investment because Qwest is using its existing facility.

The Sunnyvale and Columbus CyberCenters include the same state-of-the-art features as the other eight Qwest CyberCenters, including:

  • World-class centralized monitoring and management
  • Highly skilled operations staff on duty
  • Advanced redundant power systems
  • Fully monitored cooling systems
  • Multiple levels of security
  • High-speed network connections
  • Gigabit Ethernet connectivity

Web hosting is a key component of Qwest?s iQ Networking? solution, which addresses businesses? wide area networking environments by providing feature-rich platforms built specifically for customers? business applications. Qwest recently launched Web hosting service enhancements such as improved disaster recovery services and business continuity giving customers solutions to their business challenges.

?Customers want solutions-oriented networking and a critical part of that is Web hosting. Since customer demand for hosting has grown more than 10 percent in the past year, we decided to expand our Sunnyvale and Columbus CyberCenters,? said Cliff Holtz, executive vice president for Qwest business markets group. ?iQ Networking is the cornerstone of our business solutions and it doesn?t exist without our resolute commitment to Web hosting and our Web hosting services. This is a great move for Qwest and for customers who can rest assured that Qwest is meeting their needs.?

The additional space in the Columbus facility will be available for customer use immediately and the Sunnyvale space will be available by June 2004, however businesses interested in reserving space at either facility or learning more about Qwest Web hosting services or iQ Networking should contact their Qwest account representative or visit

About QwestQwest Communications International Inc. (NYSE: Q) is a leading provider of voice, video and data services to more than 25 million customers. The company?s 47,000 employees are committed to the ?Spirit of Service? and providing world-class services that exceed customers? expectations for quality, value and reliability. For more information, please visit the Qwest Web site at

This release may contain projections and other forward-looking statements that involve risks and uncertainties. These statements may differ materially from actual future events or results. Readers are referred to the documents filed by us with the Securities and Exchange Commission, specifically the most recent reports which identify important risk factors that could cause actual results to differ from those contained in the forward-looking statements, including but not limited to: the duration and extent of the current economic downturn in our 14-state local service area, including its effect on our customers and suppliers; access line losses due to increased competition, including from technology substitution of our access lines with wireless and cable alternatives; our substantial indebtedness, and our inability to complete any efforts to de-lever our balance sheet through asset sales or other transactions; any adverse outcome of the SEC's current investigation into our accounting policies, practices and procedures and certain transactions; any adverse outcome of the current investigation by the U.S. Attorney's office in Denver into certain matters relating to us; adverse results of increased review and scrutiny by Congress, regulatory authorities, media and others (including any internal analyses) of financial reporting issues and practices or otherwise; further delays in making required public filings with the SEC; rapid and significant changes in technology and markets; any adverse developments in commercial disputes or legal proceedings, including any adverse outcome of current or future legal proceedings related to matters that are the subject of governmental investigations, and, to the extent not covered by insurance, if any, our inability to satisfy any resulting obligations from funds available to us, if any; potential fluctuations in quarterly results; volatility of our stock price; intense competition in the markets in which we compete including the likelihood of certain of our competitors emerging from bankruptcy court protection or otherwise reorganizing their capital structure and competing effectively against us; changes in demand for our products and services; acceleration of the deployment of advanced new services, such as broadband data, wireless and video services, which could require substantial expenditure of financial and other resources in excess of contemplated levels; higher than anticipated employee levels, capital expenditures and operating expenses; adverse changes in the regulatory or legislative environment affecting our business; and changes in the outcome of future events from the assumed outcome included in our significant accounting policies.

The information contained in this release is a statement of Qwest's present intention, belief or expectation and is based upon, among other things, the existing regulatory environment, industry conditions, market conditions and prices, the economy in general and Qwest's assumptions. Qwest may change its intention, belief or expectation, at any time and without notice, based upon any changes in such factors, in Qwest's assumptions or otherwise. The cautionary statements contained or referred to in this release should be considered in connection with any subsequent written or oral forward-looking statements that Qwest or persons acting on its behalf may issue. This release may include analysts' estimates and other information prepared by third parties for which Qwest assumes no responsibility.

Qwest undertakes no obligation to review or confirm analysts' expectations or estimates or to release publicly any revisions to any forward-looking statements to reflect events or circumstances after the date hereof or to reflect the occurrence of unanticipated events.

By including any information in this release, Qwest does not necessarily acknowledge that disclosure of such information is required by applicable law or that the information is material.

The Qwest logo is a registered trademark of, and CyberCenter is a service mark of, Qwest Communications International Inc. in the U.S. and certain other countries.


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