News Releases

News Releases
CenturyLink working with local authorities during Arizona wildfires

PHOENIX – Because Yarnell is impacted by the Yarnell Hill wildfire, CenturyLink, Inc. (NYSE: CTL) is working with local authorities to keep communications services working for area residents. The company has set up phone banks at the Yavapi College Gymnasium, 1100 E. Sheldon Street in Prescott. These phone banks are open to the public 24 hours a day and feature free local, long distance and directory assistance.

In addition, CenturyLink is offering free emergency call forwarding service for customers impacted by the wildfire. This service enables customers to have phone calls to their homes and small businesses automatically forwarded to an alternative number of their choice. Customers can set up this service for up to 30 consecutive days at no charge by contacting 800-573-1311 for residential accounts, 800-954-1211 for small business accounts and 800-690-1611 for Spanish-speaking customers.

“Our employees are saddened by the loss of 19 brave firefighters and are working hard to protect critical communications services for those who continue to fight these fires,” said Guy Gunther, CenturyLink’s vice president and general manager for Greater Arizona. “Whether it is updating friends, family or customers, we are doing all we can to help our community with these services in this time of need.”

About CenturyLink

CenturyLink is the third largest telecommunications company in the United States and is recognized as a leader in the network services market by technology industry analyst firms. The company is a global leader in cloud infrastructure and hosted IT solutions for enterprise customers. CenturyLink provides data, voice and managed services in local, national and select international markets through its high-quality advanced fiber optic network and multiple data centers for businesses and consumers. The company also offers advanced entertainment services under the CenturyLink® Prism™ TV and DIRECTV brands. Headquartered in Monroe, La., CenturyLink is an S&P 500 company and is included among the Fortune 500 list of America’s largest corporations. For more information, visit